Re: IE Hangs for No Obvious Reason

Dave-
Thanks for all your suggestions. As noted, I have done
a virus scan with Nortons which was negative. I also ran
SpySweeper and it turned up a trojan and a bunch of
cookies, all of which were deleted. So far I have not had
the IE problem recur, but it may be too early to tell.
I have saved your reply for future reference just in
case the problem returns.
Thanks again,
Frank





On Thu, 25 Aug 2005 17:08:11 -0400, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:

>From: "frank1492" <frank1492@xxxxxxxxxxxxxxxx>
>
>| While using IE, there are frequent times when it appears that it
>| tries to refresh itself, but the page content then reappears painfully
>| slowly. All this time, the hourglass icon is present and the page is
>| totally non-functional. It is not even possible to close IE by
>| clicking the upper right corner, because there is no cursor arrow
>| (it is the hourglass icon.) Often, IE has to be closed with the
>| Windows Task Manager, and restarted.
>| I have done a Norton virus scan and everything looks clean. I
>| might add that this Dell Inspiron 2650 has had some odd problems,
>| possibly motherboard or BIOS related (desktop with flashing icons,
>| for example.) However, neither my e-mail program (Eudora) nor my
>| newsreader (Agent) experience the aforementioned IE problems.
>| Could someone offer a suggestion or two? Thanks very
>| much.
>| Frank
>
>You can have adware./ spyware and/or a virus.
>
>First I suggest using BHOdemon v2.0 to see if the problem is a Browser Helper Object
>blocking IE.
>http://www.definitivesolutions.com/bhodemon.htm
>
>Second I suggest the following anti adware/spyware software...
>
>Ad-aware SE
>http://www.lavasoft.de/
>http://www.lavasoftusa.com/
>
>SpyBot Search and Destroy:
>http://security.kolla.de/
>
>Finally, you can use the following tool to remove viruses and other malware...
>
>Download MULTI_AV.EXE from the URL --
>http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
>It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
>http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart scripts, one Link
>(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
>simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line Scanners to
>remove viruses, Trojans and various other malware.
>
>C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
>This will bring up the initial menu of choices and should be executed in Normal Mode. This
>way all the components can be downloaded from each AV vendor?s web site.
>The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.
>
>You can choose to go to each menu item and just download the needed files or you can
>download the files and perform a scan in Normal Mode. Once you have downloaded the files
>needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
>during boot] and re-run the menu again and choose which scanner you want to run in Safe
>Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
>
>When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
>file.
>
>To use this utility, perform the following...
>Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
>Choose; Unzip
>Choose; Close
>
>Execute; C:\AV-CLS\StartMenu.BAT
>{ or Double-click on 'Start Menu' in C:\AV-CLS }
>
>NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
>FireWall to allow it to download the needed AV vendor related files.
>
>* * Please report back your results * *

.

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