Re: IE Hangs for No Obvious Reason
- From: "David H. Lipman" <DLipman~nospam~@Verizon.Net>
- Date: Thu, 25 Aug 2005 17:08:11 -0400
From: "frank1492" <frank1492@xxxxxxxxxxxxxxxx>
| While using IE, there are frequent times when it appears that it
| tries to refresh itself, but the page content then reappears painfully
| slowly. All this time, the hourglass icon is present and the page is
| totally non-functional. It is not even possible to close IE by
| clicking the upper right corner, because there is no cursor arrow
| (it is the hourglass icon.) Often, IE has to be closed with the
| Windows Task Manager, and restarted.
| I have done a Norton virus scan and everything looks clean. I
| might add that this Dell Inspiron 2650 has had some odd problems,
| possibly motherboard or BIOS related (desktop with flashing icons,
| for example.) However, neither my e-mail program (Eudora) nor my
| newsreader (Agent) experience the aforementioned IE problems.
| Could someone offer a suggestion or two? Thanks very
| much.
| Frank
You can have adware./ spyware and/or a virus.
First I suggest using BHOdemon v2.0 to see if the problem is a Browser Helper Object
blocking IE.
http://www.definitivesolutions.com/bhodemon.htm
Second I suggest the following anti adware/spyware software...
Ad-aware SE
http://www.lavasoft.de/
http://www.lavasoftusa.com/
SpyBot Search and Destroy:
http://security.kolla.de/
Finally, you can use the following tool to remove viruses and other malware...
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line Scanners to
remove viruses, Trojans and various other malware.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode. This
way all the components can be downloaded from each AV vendor?s web site.
The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
* * Please report back your results * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
.
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