Re: Windows XP prof. Stuck on Shut down

Lester Stiefel wrote:

> Rich Barry wrote:
>> Andrea, check at Kelly's http://www.kellys-korner-xp.com/xp.htm
>> Select S and scroll to Shutdown.
>> "Andrea" <Andrea@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:0A51EC0C-FFB4-470D-814C-779A8797A9CB@xxxxxxxxxxxxxxxx
>>
>>>Hi:
>>>
>>>We have a Dell Optiplex w/windows XP prof. And it is getting stuck on
>>>'windows is shutting down' screen. It is saving the settings.
>>>
>>>I have read about it getting stuck on 'saving the settings' but
>>>that's not were ours is getting stuck. Is this the same problem?
>>>
>>>Any help would be great.
>>>Thanks,
>>>Andrea
>>
>
> Yours may be hanging on shutting down a service which was
> recently installed. Do a cleanup & defrag if this hasn't
> been done already. From there the process of elimination to
> track down problem apps/services will be helpful. Either
> shut down a service or an app, one at a time until the
> culprit is found- then write down the service or app it was.
>
Although Disk Cleanup and Defragmenter are useful programs, they will
not help the OP at all with her problem, particularly if there is a
service and/or program hanging. In addition, randomly shutting down
services without knowing exactly what one is doing is not a good idea.

Andrea, after you check at MVP Kelly Theriot's site as suggested by Rich
Barry, you might also want to go through this excellent shutdown
troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

Please also be sure that your computer is 100% virus and malware-free
since shutdown problems are often caused by malware that refuses to
exit. If you need help in determining that, here is a link:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

And finally, did the computer ever work right? If it did, what changed
between the time things worked and the time they didn't? Any new
hardware or peripherals added? New software?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

Relevant Pages

  • Re: xp is *NOT* flushing disk cache before shutdown
    ... The problem isn't that tasks aren't shutting down, ... >> shutdown until the drive completely writes everything. ... >> drives shut down the instant that's done, ... >> isn't waiting for the drive to flush its cache. ...
    (microsoft.public.windowsxp.general)
  • SuSE 10 Hangs On Shutdown
    ... Dual boot with WindowsXP ... My system hangs when trying to shutdown out of SuSE. ... Shutting down the Firewall ... Shutting down the Name Service Cache Daemon ...
    (alt.os.linux.suse)
  • Re: SBS2003 Shuts down every day
    ... I was going to suggest that someone was shutting it down until I reread your ... initiate scheduled shutdowns, so that would be one thing to check. ... > The process Explorer.EXE has initiated the shutdown of computer SERVER01 ...
    (microsoft.public.backoffice.smallbiz2000)
  • Re: Windows 2000 Wont Shut Down
    ... > Now, when I shut down 'puter, it goes thru motions of a shutdown, then ... > running at start-up (for example, MOBSYNC is not running/box is not ... > When I started 'puter in SAFE mode, ... Look in your event logs for clues....and also, before shutting down, try ...
    (microsoft.public.win2000.general)
  • Re: shutdown
    ... but when I shutdown the system I don't have anything in maillog about postfix stop. ... Andrea ...
    (Fedora)