Re: Itunes Installation Problems

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Hey Makle,
Thanks for answering.I Have put the cd into the drive and tried to install
my software ( i may be technologically challanged but i figured that much).
The cd that came with my ipod containes the ipod software and version 4.9 of
itunes aswell. Both are included on the cd. My problem occurs during teh
installation. I have conversed with the support group at apple and we both
think that my problem is stemming either from the fact that i had itunes
earlier and uninstalled it improperly or from a problem within windows
installer (installation stalls a while when "configuring windows intaller").
The 1628: Failure to complete Installation error message always appears. I'm
connecting my ipod with a USB and i do have USB 2.0 ports. Hope that teh
information is clearer. Thanks again, i appreciate your help.

"Malke" wrote:

> Djeinam wrote:
>
> > Hey Makle,
> > Thanks for answering. I know this might sound stupid but am i supposed
> > to plug my ipod in while i install the software??? I have been trying
> > to install the software before plugging in the ipod this whole time. I
> > only plugged in my ipod when i had itunes running before i deleted it
> > to see if it would work (i didnt). I have been writing to apple tech
> > and they have sent me many solutions and troubleshooting for 1628,
> > they are really helpful, but unfortunately none of it has worked yet.
> > Thats when i decide to contact microsoft. Any suggestions?
> > Thanks again.
>
> With the iPod came a cd and an instruction manual with setup
> information. You are supposed to put the cd in and start the install
> and follow its wizard. No, you don't attach the iPod before you do
> this. This installation software is *not* the same as iTunes.
>
> Are you connecting your iPod with USB or Firewire? If USB, do you have
> USB 2.0 ports?
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
.

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