Re: Itunes Installation Problems

Djeinam wrote:

> Hello,
> I recently purchased and Ipod and i have been trying in vain to
> install Itunes and the ipod software onto my computer.The thing is i
> used to have Itunes on my computer but then when i purchased my ipod
> and tried to install the software but it didnt work so i unistalled
> itunes but i did so improperly. I then downloaded Windows Install
> Cleanup, with this is was successfully able to delete Itunes. However
> i still cannot install the ipod software or itunes from the disc that
> came with my ipod or from the apple site. An error message keeps
> popping up. "1628: Unable to Complete Installation" . The installation
> stalls a while at "configuring windows installer", then proceeds to
> installing but not even a second later the 1628 message appears. I
> have tried many troubleshooting tips but none have seemed to work so
> far. I have windows XP professinal and service pack 2. I have had my
> ipod 3 weeks and i havent been able to install anything. I would
> greatly appreciate any help.
>

1. Are you connecting the iPod to a USB 2.0 port?
2. Did you install (or try to install) the software before connecting
the iPod?
3. What did Apple tech support say?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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