Re: Cant access microsoft.com

v4t9hy3d8 wrote:

> i get "cannot find" error messages
> i cant get any webpage that is on the microsoft site?
> ive run nortons av and adaware and spybot
>
> i can get all other urls
>
> i also cannot send or receive emails from pop.prodigy.yahoo.com....
> it says "host cannot be found" socket error 11004
>
> any ideas?
>
> it seems like a virus but i dont know

For the first problem, here is information from MVP Steve Winograd:

This is a common problem with shared DSL connections that use PPP Over
Ethernet (PPPoE). Here are some possible fixes. Any one of them
should solve the problem:

1. Install Windows XP Service Pack 1 or 2 on the ICS host computer.

2. Find the right MTU setting on the client computer, as shown here:

http://www.annoyances.org/exec/show/article04-107

and then make the setting manually on the client computer, or use
DrTCP to make it:

http://www.dslreports.com/front/drtcp.html

3. Download the free RASPPPoE program and install it on the host
computer. Use it instead of XP's PPPoE program. Details at these
sites:

http://www.wown.com/j_helmig/adslpoe2.htm
http://www.raspppoe.com

See these sites for more information:

Connectivity Problems on ICS Clients When You Use a PPPoE Connection on
a Windows XP ICS Host
-http://support.microsoft.com/default.aspx?scid=kb;en-us;319661

Troubleshooting MTU Size in PPPoE Dialin Connectivity -
http://www.cisco.com/warp/public/794/router_mtu.html

For the second problem, check your email settings with your ISP. Perhaps
they've changed them. I thought Prodigy was a dialup and yet you say
you are using DSL. Or perhaps you kep the Prodigy settings and now your
ISP has changed them to something else. This happened to a client of
mine who was using the original SBC DSL before the company became SBC
Yahoo. The email settings were changed, and the ISP *may* have sent an
email to its subscribers with the notice but my client missed it. Maybe
this is your situation.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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