Re: lost hibernate / stadby function please help

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

SOLVED THE NO HIBERNATE TAB / NO STANDBY BUTTON PROBLEM !
ok, after 3 days of casual troubleshooting i isolated the problem to
an unsigned driver = WinRT.sys from Bsquare,inc in Bellevue, WA near
microsoft headquarters, the driver was old for win NT from 1999, i don't know
how it
got on my 2004 machine, anyway it's some hardware driver development tool,
it's not signed and there is not much info on it... very suspicious, google
has not links to malware, the newer driver 4.1 is not supported anymore, all
developement of winrt stopped but it costs about $2000 if you want to by that.
note: i had other unsigned drivers too about 8 of them but they do not
affect the power settings, just this driver does. I disabled the driver, so
far all quiet and no problems, hibernate tab is back and standby button is
back too.

How I isolated the problem, i used sigverif tool from run to search for all
unsigned drives ( .sys type files ) in windows, windows\system32,
windows\system32\drivers, then i disabled 1/2 of them, than another 1/2 and
so
on till i pinpointed the WinRT.sys driver to be the problem, was the last
sucker on the list.

Tinkerer, please can you do the search on WinRT.sys under
windows\system32\drivers folder and see if you have that driver there and
also what version it is
or see if it's loaded under device manager...
i suspect that i might have an older version.

thanks.
ps. was not the video card, was not hardware related, there are many
unsigned drivers that are ok with acpi power settings.

"Tinkerer" wrote:

> Your going beyond what I really know. My question is, did you
> standby/hibernate function come back with selective boot/diagnostic boot, or
> safe mode? If it didn't that's as far as I know how to take you, and you'll
> have to rely on the advice of others here more knowledgeable than I. :-)
>
> --
>
> Cheers,
> Tinkerer
>
>
> "bluelagoon_HP" <bluelagoonHP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:996B0C5C-4137-4724-8E34-46375EB247E8@xxxxxxxxxxxxxxxx
> ok, if you get hibernate / standby with /basevideo only boot and i don't
> i guess it's safe to assume that it's not the video driver.
>
> also i found hiberfil.sys on my c:\ which i can't delete if i tried, it
> means
> a. hibernate did work in the past
> b. after windows disabled hibernate the file is stuck and can't be deleted.
>
> i checked by bios, there is no acpi options there.
>
> ***moving onto specific driver disable/search...***
> Tinkerer, are there any pointers on how to do it fast, any utilities,
> etc...?
> i have close to 150 drivers in normal boot and about 1/3 in clean boot...
> not sure how to isolate them fast...
> like do 1/2 method ? or one by one?
> also if i disable some drivers will the system boot at all?
>
>
>
>
>
>
> "Tinkerer" wrote:
>
> > Did it your fast way and I still had hibernate and standby functions...
> >
> > --
> >
> > Cheers,
> > Tinkerer
> >
> >
> > "bluelagoon_HP" <bluelagoonHP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:B4DA9042-DA73-4EBF-B6E5-4C35BD96ECB5@xxxxxxxxxxxxxxxx
> > ok, thanks a mil.
> > alright, so if you get hibernate and standby in selective startup / all
> > unchecked ( all drivers / services except basic and hardware ones are
> > disabled )
> > and i don't get those, i guess it means it the problem is with the
> > hardware
> > drivers,
> > so the next step would be to manually disable hardware drivers one by one
> > and isolate the one that kills hibernate / standby functions.
> >
> > the problem could be the following:
> > -bios, upgraded couple of days ago to latest, but will check if hardware
> > is
> > all fine
> > -hardware drivers ***** need to isolate here ****
> > -soft drivers, not the problem
> > -services, not the problem
> >
> > ie it's the from bottom up approach...
> >
> > ok, i will kill all hardware one by one and go from here.
> > if this works there might be a methodology shaping up here how to
> > troubleshoot lost hibernate / stadby functions.
> >
> > it's sad that microsoft does not provide at least some log file that shows
> > which
> > drivers / services are not acpi compliant
> >
> > ***Tinkerer, can you do one more test for me please...***
> > can you temprorarily disable your video card driver, that will default to
> > basic vga and could you please see if you get hibernate tab and standby
> > options under powermanagement in this case ? thanks.
> > here is how to do this fast:
> > run -> msconfig -> check "diagnostic startup" -> under boot.ini check
> > /basevideo,
> > ok and reboot then see if you get hibernate tab under power option and
> > standby button when you do turn off. that will tell us is hibrnate/standby
> > work with basic video in this casd video driver problems can be easily
> > isolated.
> >
> > in safe mode i don't get hibernate and standby, so most likely those
> > functions are disabled in that mode.
> >
> >
> >
> > "Tinkerer" wrote:
> >
> > > No problems when I do a selective or diagnostic startup. However, when
> > > I
> > > boot into safe mode, my standby button is grayed out. Have you tried
> > > safe
> > > mode?
> > >
> > > --
> > >
> > > Cheers,
> > > Tinkerer
> > >
> > >
> > > "bluelagoon_HP" <bluelagoonHP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > > message
> > > news:731D2074-CD55-4E12-BCFB-623166214775@xxxxxxxxxxxxxxxx
> > > Tinkerer, help me out here a bit more would you.
> > > ok, i did the first retest again with msconfig,
> > > - all cables are off the notebook
> > > - selective startup
> > > - under selective startup all unchecked
> > > booted, checked under power options, still no hibernation tab, standby
> > > still grayed out.
> > > checked all loaded drivers, all disabled except 2 and 1 stopped
> > > dcomplaunch = DCOM server process launcher, started automatic
> > > RpcSs = remote procedure call (RPC), started automatic
> > > PpcLocator = Remote Procedure Call ( RPC ) locator, stopped manual
> > > all 3 are microsoft...
> > >
> > > question: at this point should i have hibernate tab in power options and
> > > standby under shutdown options ?
> > > should i stop here and turn off video to basevga ?
> > > or what should i do at this point? startt adding system.ini etc...
> > > can you check on your machine if you get hibernate and standby when
> > > selective with all unchecked pleezzz
> > >
> > >
> > > "Tinkerer" wrote:
> > >
> > > > On your first selective startup, *everything* should be disabled. The
> > > > System Services are not all Microsoft, and some programs will add
> > > > services
> > > > as well. If the button appears normally when you disable everything,
> > > > then
> > > > you restart and enable one thing at a time, until the button is no
> > > > longer
> > > > normal. Then you'll know which group is causing the problem. After
> > > > that
> > > > you enable one thing at a time within *that* group until the culprit
> > > > is
> > > > found.
> > > >
> > > > --
> > > >
> > > > Cheers,
> > > > Tinkerer
> > > >
> > > >
> > > > "bluelagoon_HP" <bluelagoonHP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > > > message
> > > > news:A7589A1C-2F90-4CD7-A99D-92135E97076E@xxxxxxxxxxxxxxxx
> > > > tried that route too, i did selected startups:
> > > > - no startup items
> > > > - no services
> > > > - only ms services ( i trusted microsoft to be compliant so did not
> > > > isolate
> > > > any of those )
> > > > - no win.ini
> > > > - no system.ini
> > > > - base video only boot
> > > > - 128m of memory boot
> > > >
> > > > the bottom line, could not isolate the problem with msconfig
> > > > maybe i need to be more detailed here on some services, try them one
> > > > by
> > > > one
> > > > instead of microsoft vs non microsoft? maybe i knocked off some
> > > > service
> > > > that
> > > > works with acpi ?
> > > >
> > > > "Tinkerer" wrote:
> > > >
> > > > > http://support.microsoft.com/default.aspx?scid=KB;EN-US;q310560&ID=KB;EN-US;q310560
> > > > >
> > > > > This offers a way to isolate what driver(s) might be causing your
> > > > > problem.
> > > > > I had the same problem you have and it was driving me
> > > > > batty....Turned
> > > > > out
> > > > > to
> > > > > be my printer driver.
> > > > >
> > > > > --
> > > > >
> > > > > Cheers,
> > > > > Tinkerer
> > > > >
> > > > >
> > > > > "bluelagoon_HP" <bluelagoon_HP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > > > > message
> > > > > news:62072594-3299-4CF5-A24B-B894B380855F@xxxxxxxxxxxxxxxx
> > > > > my hp pavillion zd7000 xp sp2 laptop lost hibernate / stadby
> > > > > functions.
> > > > > no hibernate tab under power options, stand by button grayed out
> > > > > when
> > > > > power
> > > > > button is pressed.
> > > > >
> > > > > i installed hardware upgrades including chipset bios etc... still
> > > > > problem
> > > > > removed progs with unsigned drivers still problem
> > > > >
> > > > > i searched the web and it seems like this problem is widespread on
> > > > > laptops
> > > > > and desktops
> > > > >
> > > > > somehow some driver is not complient and windows shuts off hibernate
> > > > > standby
> > > > > functions or something tells windows to shut off those functions
> > > > > altogether.
> > > > >
> > > > > is there a way to isolate and fix the problem? or a solution to
> > > > > this?
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > >
> > >
> > >
> >
> >
> >
>
>
>
.

Relevant Pages

  • Re: lost hibernate / stadby function please help
    ... I can't find that driver anywhere ... SOLVED THE NO HIBERNATE TAB / NO STANDBY BUTTON PROBLEM! ... Tinkerer, please can you do the search on WinRT.sys under ...
    (microsoft.public.windowsxp.general)
  • Re: xp standby
    ... Is it in standby, or are you possibly using hibernate? ... "resuming windows" rather than "starting windows". ... then chances are that the problem is a recently installed driver or device. ...
    (microsoft.public.windowsxp.general)
  • Re: Bad_Pool_Caller
    ... It's a driver issue, as the system is probably trying to enter a power-down ... state (standby or hibernate) that the driver or drivers don't support. ...
    (microsoft.public.windowsxp.basics)
  • Re: System Standby Problem
    ... S will get you to Standby. ... > I have a problem with System Standby in My windowsXP PC. ... > I tried rolling back the driver for the Hard Disk but it ... Even hibernate does not work. ...
    (microsoft.public.windowsxp.hardware)
  • Re: NDIS & power management
    ... You cannot use PoSetSystemState() from your NDIS driver if you want ... NDIS driver to prevent system standby. ... The co-installer also needs to poll standby information from the NDIS ... > In this case our driver must allow it even if there is traffic on WiFi ...
    (microsoft.public.development.device.drivers)