Re: system failure
- From: Ron Martell <ron.martell@xxxxxxxxx>
- Date: Thu, 18 Aug 2005 21:21:43 -0700
"R. Wolfe" <RWolfe@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>I run Windows XP Home Edition. Last Friday I ran a VirusScan and the system
>showed clean. Saturday (8/13) LiveUpdate had me install 7 Windows Updates
>(the 8/9 updates I guess).
>Several hours after install/re-boot my system hung-up while working in a Word
>doc. Attempts to reboot failed - as Windows attempted to load, it would
>stall, turn off & self-restart in a continual loop. My attempts to start in
>Safe Mode and Last Known Configuration failed too. There also seems to have
>been a progressive degradation - Now when I attempt to restart the system not
>only does not even get to the Windows start-up screen but it hangs w/o
>shutting down and rebooting.
>-I'm wondering if perhaps I had a corrupted registry file that evaded
>detection and then the new updates detected and removed - or ......? any
>thoughts, help?
>Oh- my Windows was OEM loaded so I don't have Windows Start up disk
Your symptoms sound more like a hardware problem than a Windows
software problem.
I would put a hard disk failure as the #1 suspect.
Go to the hard drive manufacturer's web site and download their free
diagnostic utility, which will (usually) create a bootable diskette or
CD. Boot your problem computer with that and check out the hard
drive.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
.
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- From: R. Wolfe
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