Re: Zotob worm patch?
- From: "pcbutts1" <pcbutts1@xxxxxxxxxx>
- Date: Fri, 19 Aug 2005 01:50:44 GMT
Nasa for one but all of them. There is no more "in-house" when it comes to
tech support for the government. Everything is outsourced and the ones that
aren't will soon be. So when I say customers I am talking about the
government employees being the customer.
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"MAP" <mikepawlak2REM@xxxxxxxxxxxxxx> wrote in message
news:uMU%23kkFpFHA.1416@xxxxxxxxxxxxxxxxxxxxxxx
> >Then the customers get mad at us because it takes our techs 2
> hours to get there instead of 25 min.
>
> What Government agency has customers such as this?
>
> --
> Mike Pawlak
>
>
> pcbutts1 wrote:
>> It took us well over a year to convince my bosses to allow automatic
>> updates and this was for MS and antivirus. They wanted to test all
>> updates. In the mean time all 8000 systems on lab are quickly getting
>> infected and spreading. Then the customers get mad at us because it
>> takes our techs 2 hours to get there instead of 25 min.
>>
>>
>> "Fuzzy Logic" <bob@xxxxxxxxxxxxxxxxxxx> wrote in message
>> news:Xns96B68FA30EBFAbobarcabca@xxxxxxxxxxxxxxxx
>>> Leythos <void@xxxxxxxxxxx> wrote in
>>> news:MPG.1d6eac3b5371ceab989c4f@xxxxxxxxxxxxxxxxxxxxxxxxxxx:
>>>
>>>> In article <Xns96B68859F2541bobarcabca@xxxxxxxxxxxxx>,
>>>> bob@xxxxxxxxxxxxxxxxxxx says...
>>>>> I'd be curious how you decide what is absolutely necessary? In my
>>>>> books that would be any patches classified as critical.
>>>>
>>>> While all patches are critical of nature, until you test them
>>>> against your environment there is little reason to blindly install
>>>> them, unless the patch provides immediate protection for a problem
>>>> you are immediately exposed too. In many cases the exposure path is
>>>> limited and you can safely wait/test the patches and then install
>>>> them.
>>>
>>> I was referring to patches classified as 'critical' by Microsoft.
>>> For more info on Microsoft's ratings visit this site:
>>>
>>> http://www.microsoft.com/technet/security/bulletin/rating.mspx
>>>
>>> A quote from the above site:
>>>
>>> "We believe that customers who use an affected product should almost
>>> always
>>> apply patches that address vulnerabilities rated critical or
>>> important. Patches rated critical should be applied in an especially
>>> timely manner."
>>>
>>> If you read the bulletins there are often other ways to address the
>>> vulnerability which can be used while you test the patch.
>>>
>>> I support about 600 users all using automatic update (critical
>>> patches installed as soon as they are available) has been that we
>>> haven't had a problem with these updates since the days of Windows
>>> NT. Of course your environment may be different.
>
>
>
.
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