Re: Zotob worm patch?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

>Then the customers get mad at us because it takes our techs 2
hours to get there instead of 25 min.

What Government agency has customers such as this?

--
Mike Pawlak


pcbutts1 wrote:
> It took us well over a year to convince my bosses to allow automatic
> updates and this was for MS and antivirus. They wanted to test all
> updates. In the mean time all 8000 systems on lab are quickly getting
> infected and spreading. Then the customers get mad at us because it
> takes our techs 2 hours to get there instead of 25 min.
>
>
> "Fuzzy Logic" <bob@xxxxxxxxxxxxxxxxxxx> wrote in message
> news:Xns96B68FA30EBFAbobarcabca@xxxxxxxxxxxxxxxx
>> Leythos <void@xxxxxxxxxxx> wrote in
>> news:MPG.1d6eac3b5371ceab989c4f@xxxxxxxxxxxxxxxxxxxxxxxxxxx:
>>
>>> In article <Xns96B68859F2541bobarcabca@xxxxxxxxxxxxx>,
>>> bob@xxxxxxxxxxxxxxxxxxx says...
>>>> I'd be curious how you decide what is absolutely necessary? In my
>>>> books that would be any patches classified as critical.
>>>
>>> While all patches are critical of nature, until you test them
>>> against your environment there is little reason to blindly install
>>> them, unless the patch provides immediate protection for a problem
>>> you are immediately exposed too. In many cases the exposure path is
>>> limited and you can safely wait/test the patches and then install
>>> them.
>>
>> I was referring to patches classified as 'critical' by Microsoft.
>> For more info on Microsoft's ratings visit this site:
>>
>> http://www.microsoft.com/technet/security/bulletin/rating.mspx
>>
>> A quote from the above site:
>>
>> "We believe that customers who use an affected product should almost
>> always
>> apply patches that address vulnerabilities rated critical or
>> important. Patches rated critical should be applied in an especially
>> timely manner."
>>
>> If you read the bulletins there are often other ways to address the
>> vulnerability which can be used while you test the patch.
>>
>> I support about 600 users all using automatic update (critical
>> patches installed as soon as they are available) has been that we
>> haven't had a problem with these updates since the days of Windows
>> NT. Of course your environment may be different.



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