Re: Slow Broadband



Do you know if your modem is set for "Bridging" mode ? essentially
it becomes a pass though device and your connection is controlled
by the LinkSys router. Which vendor/model is your modem ? Are
you connecting to Comcast via PPPoE ? Have you updated the
firmware in your LinkSys Router to the latest available ?

"Frank" <Frank@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DB63FF38-3CB3-4386-9BF3-8B369526B98A@xxxxxxxxxxxxxxxx
> Hi, I apologize upfront if I have placed this post in the wrong forum...
>
> I have Windows XP Professional. I am experiencing a slower internet access
> and I believe that the problem is something that I must be causing and am
> not
> aware of how to fix it..
>
> I should start out by mentioning that I access my internet through
> Comcast.
> Over the past several months, I noticed (thru accessing various broadband
> test sites) that my download speeds were only ranging between 2.4 and 2.8
> kbps. Comcast advertises speeds up to 6.0 kpbs. I contacted comcast who
> came
> out to my home to troubleshoot the problem. After a good couple hours of
> changing cable wires and splitters, etc. the technician diagnosed the
> problem
> to be a faulty cable modem (it was about 4 years old).
>
> Sure enough, when he installed the new modem, the speed was greatly
> increased (even past 6.0 kpbs).We thought we had te problem solved. Now
> for
> the tricky part..
>
> I have a Linksys Wireless G router attached to the system and also an HP
> Wireless Printer. Oh and my system is brand new - Dell; pentium 4; 3.6
> mghz.
> Before the tech left, I had him reinstall the router and we then checked
> the
> speed again. There was little or no difference at all and I was still
> getting
> around 6.0 kpbs of speed. I thought for sure the problem was fixed when
> the
> modem was replaced and I was a happy guy.
>
> The technician left and I then powered the system down. When I turned the
> system back on about two hours later, I noticed a large degredation in
> speed
> again. I ran the broadband speed test and saw that I was back at where I
> was
> before the modem was replaced, which was about 2.4 - 2.8 kbps.
>
> So I am perplexed. I contacted comcast who is willing to come out to my
> home
> again, but I honestly feel they are not causing this issue, and that it
> must
> be something inherent in my system that is causing the speed flucuations.
> My
> gut keeps pointing me back to the Linksys Wireless G Router or the HP
> Printer, but yet there were no issues with this equipment when the
> technician
> reintalled them yesterday when we were running at 6.0 kpbs.
>
> Finally, I also want to point out that an eror message popped up a couple
> times yesterday which said the following - IEXPLORE.EXE - Application
> Error.
> The instruction at "0x10003e8d" referenced memory at "0x10003e8d". The
> memory
> could not be "written". I don't know if this is relevant to my situation
> or
> not.
>
> So with all that said, I am wondering if anyone out there can help me or
> give me some troubleshootig tips. Sorry for the long post


.



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