RE: Sandisk Cruzer not recognized - SOLUTION

The disk worked just fine until I applied SP2 on my Dell. Do you know of
anything that would involve this?

"JustUs" wrote:

> Not sure what you are saying. If Windows Explorer sees the drive then there
> was success. That is the problem I had was that Windows Explorer would not
> see the device. The entries do reappear. The Vid781&PID_7101 DID NOT. I have
> a Cruzer 256mb.
>
> Make sure that your drive is formatted and/or reformat.
>
> Your problem may not be exactly the same as mine and others.
>
> Contact SanDisk. Be persistent and very explicit with your problem. It took
> about 8 emails before they finally came with the registry edit.
>
> "Tim Riley" wrote:
>
> > Nope. Deleted the entries, rebooted the machine, checked for entries (found
> > none), inserted cruzer, machine found and installed it, Windows Explorer saw
> > it, I clicked on it and got the message, "Please insert a disk in drive J:".
> > I checked the registry and all of the entries were back. Anything sound
> > familiar to your problem?
> >
> > "JustUs" wrote:
> >
> > > Right click on the entry, go to permissions and make sure that you have
> > > permission to delete that entry.
> > >
> > > "Tim Riley" wrote:
> > >
> > > > Okay, this is really stupid but I can't delete any of the entries. I get an
> > > > error that I can't delete the entry for 7101. If I uninstall the device the
> > > > entry is removed and I can delete the ...\class\ entry. However, as soon as
> > > > I restart my machine and plug in the cruzer the entries return and everything
> > > > returns to the SOS. Any ideas?
> > > >
> > > > "JustUs" wrote:
> > > >
> > > > > Everything that is sub to they two keys mentioned can be removed/deleted.
> > > > > However.....ALWAYS backup the registry before you make any changes. At least,
> > > > > export the two entries. Restart your computer, insert your device and
> > > > > hopefully all should be OK. I also deleted Vid781&PID5150 as it referenced my
> > > > > device. As I understand it, you may have all, part, or none of these entries.
> > > > > The 0000 and the 5150 were recreated when I rebooted, but the 7101 did not
> > > > > return. Hope this helps.
> > > > >
> > > > > "Tim Riley" wrote:
> > > > >
> > > > > > I looked in my registry and I had the entries, but with a number of
> > > > > > sub-entries. Do you remember exactly what you editted?
> > > > > >
> > > > > > "JustUs" wrote:
> > > > > >
> > > > > > > I received a reply from Sandisk (after 2 weeks of try this and that) with a
> > > > > > > solution - at least for me.
> > > > > > >
> > > > > > > Here is the registry edit:
> > > > > > > HKEY_LOCAL_MACHINE\System\CurrentContolSet\Enum\USB\VID_0781&PID_7101 and/or
> > > > > > > VID_0000
> > > > > > >
> > > > > > > Reboot and insert the Cruzer. I had success with my 256 MiniCruzer.
> > > > > > >
> > > > > > > Make sure that you have permissions to delete the keys, export the keys
> > > > > > > (just in case).
> > > > > > >
> > > > > > > Hope this helps!!
.

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