help - major crashes since opening non-virus email

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2 weeks ago I received an email from a supposedly reliable source. On
highlighting it to open it my computer suffered a major crash. Every time I
tried to get back into Outlook Express to delete the email after reconnecting
to the internet my computer kept crashing because the rogue email was
highlighted by default. I eventually realised that I could delete it by
staying offline. Ever since this episode I’ve had serious problems with my
computer. There have been several times when my internet connection has
severed then a blue screen appears telling me my computer will be shut down
to prevent possible serious damage - there’s a load of info on the blue
screen but it disappears before I can make a note of it all. All I’ve managed
to catch is this:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

I’ve then had serious problems trying to get my computer restarted. When
I’ve eventually managed to get it started again I’ve been told my computer
has recovered from a serious problem. On one occasion I was told New Hardware
Found - referring to my modem (dial-up). I’ve then had to restart the
computer several times before my modem is finally recognised. Today has been
a really bad day - it’s been happened constantly - my computer kept crashing
when I was working in Word 2002 and not even connected to the internet. On
one occasion when I restarted I was told the computer wouldn’t start because:

MISSING OR CORRUPT FILE
<WINDOWS ROOT>\SYSTEM32\NTOSKRNL.EXE

although I reset the computer a couple of times and have managed to get back
into it. Can anyone please tell me what the hell has happened? The problem
has clearly emanated from this email I received but I’ve done god knows how
many virus and spyware scans and nothing has shown up - including Trend Micro
Housecall. I REALLY need help with this. Thanks

.

Relevant Pages

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    (microsoft.public.windowsxp.general)