Re: Computer not rebooting


"Matt" <Matt@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD63043F-2103-425C-9C72-AD2D140402F5@xxxxxxxxxxxxxxxx
> Right this all started last night when I got home, I simply pressed the
> button on my computer so it would come out of hibernation however it did
> not.
> Instead it went to the BIOS screen, I exited and then it restarted and
> went
> to the BIOS screen.
>
> It did this a few times before I found my reboot disk and put it in and
> told
> it to restore the windows setting to those that where there when I first
> got
> the machine. After this it told me that the computer had not been shut
> down
> properly and therefore would I like to start in Safe Mode, Previously
> Known
> working setting, or normally. I tired all of them, all resulting in a
> blank
> screen and no start up.
>
> After that I tired something that has worked before. You see I have just
> come back from holiday and there are a lot of snaps now on that computer,
> ergo I would rather keep the files rather than starting a fresh,
> everything
> else is pretty much expendable aside from them.
>
> Thus I was going to load up a second windows, open it in safe mode, take
> the
> files from the pervious windows (which isn't working) and transfer them to
> my
> back up hard drive and then I would do a complete factory settings reboot.
> However it isn't working this time. The windows is not installing, it
> just
> seems to have stopped at 34 minutes remaining while installing devices.
> It
> has been like that for an hour now with no change.
>
> If anyone can help me I would greatly appericate it, I have been using my
> computer to study and it is quite a blow that I cannot use it right now.
> Thanks very much for any help you can other.
>
> - Matthew Partridge

A stall at 34 minutes usually means it's having problems with some piece of
hardware. Most of the time, (in my experience) it's the network card, but it
could be anything else that's installed or attached.

Unplug everything external like printer, scanner, whatever. Take out extra
cars like network, sound etc. Go into the BIOS and turn off any onboard
network, sound, modem that exists.

Once the install is finished, you can turn it all on again, and it should
detect properly.


.