Re: My computer just keeps crashing... all the time! Im going crazy
- From: Rock <rock@xxxxxxxxxxxxxxx>
- Date: Wed, 03 Aug 2005 07:53:20 -0700
Astro_Boy12345 wrote:
Well basically, the computer runs fine for a while ( the time that i runs fine for changes all the time.) then at some unprescribed moment, the program that is running just crashes. Usually it comes up with the message - 'Program' as encountered a problem and needs to shut down' and then I have to shut it down. This happens constantly- and seems to get worse and occur more frequently the longer that the computer remains on. I just dont know what the hell im supposed to do. Any ideas? any way to fix this - or even find out what the problem is. It seems to effect all programs indiscrimantly....
In addition to Malke's advise have you done a thorough scan for malware in safe mode using a combination of programs?
For viruses, start with Trend Micro’s Sysclean and McAfee’s Stinger. Download them and the Sysclean signature file. Delete the temporary internet files, turn off system restore, boot into safe mode and run them. Boot back into normal mode and run a full AV scan with your normal AV program. Then turn system restore back on.
Trend Micro Sysclean http://www.trendmicro.com/download/dcs.asp
Trend Micro Signature File http://www.trendmicro.com/download/pattern.asp
McAfee AVert Stinger Virus Removal Tool http://vil.nai.com/vil/stinger/
You should also regularly run at least two of these online scans in addition to your regular up to date AV program:
Online and Downloadable Virus Scanning:
Panda ActiveScan http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Bit Defender Online Virus Scan: http://www.bitdefender.com/scan/license.php
Symantec Online Virus and Security Scan: http://security.symantec.com/ssc/home.asp
TrendMicro: http://housecall.trendmicro.com/housecall/start_corp.asp
McAfee Online Virus Scan: http://www.mcafee.com/myapps/mfs/default.asp
RAV AntiVirus - Scan Online http://www.ravantivirus.com/scan/
F-Secure: http://support.f-secure.com/enu/home/ols.shtml
Run these programs to check for spyware/malware. After installing update them, then boot into safe mode and run them. You should update and run them weekly.
Cwshredder http://www.intermute.com/spysubtract/cwshredder_download.html
Ad-aware SE http://www.lavasoftusa.com
Spybot Search and Destroy http://www.safer-networking.org
Bazooka Adware and Spyware Scanner http://download.com.com/3000-2144-10247783.html
Pest Patrol Free Pest Scanner http://store.ca.com/dr/v2/ec_main.entry25?page=FindOutWhosWatchingYou&client=ComputerAssociates&sid=35715
If you’re still having problems after running these then run HijackThis and post the log to one of the specialty forums, _NOT_ this one.
HijackThis http://www.majorgeeks.com/download.php?det=3155
Forums to Interpret HijackThis Logs:
http://www.spywareinfo.com/forums/ http://forum.aumha.org/viewforum.php?f=30 http://forums.tomcoyote.org/ http://www.wilderssecurity.com/
After your system is clean use these programs to help keep it clean:
Spywareblaster www.javacoolsoftware.com/sbdownload.html
Spywareguard http://www.javacoolsoftware.com/sgdownload.html
IE-SPYAD http://www.staff.uiuc.edu/~ehowes/resource.htm
Make sure you have a firewall active at all times. If nothing else use the one built into XP, but there are a variety of free third party ones that do a better job from Sygate, Zone Alarm or Kerio.
Sygate Personal Firewall http://smb.sygate.com/products/spf_standard.htm
Zone Alarm http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=staticcomp_za
Kerio Personal Firewall http://www.kerio.com/kpf_download.html
Good sites with info on Viruses and Parasites
THE PARASITE FIGHT Finding, Removing & Protecting Yourself From Scumware http://aumha.org/a/parasite.htm
Richard Harper’s Guide to Cleaning Pests http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm http://www.spywareinfo.com
PC Hell Spyware and Adware Removal Help http://www.pchell.com/support/spyware.shtml
-- Rock MS MVP Windows - Shell/User
.
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