Re: Nothing but Desktop background

On 7/27/2005 9:36 PM On a whim, Rock pounded out on the keyboard

Terry wrote:

I have a client who said they followed a Norton antivirus direction for a virus. But now when they log in the Desktop shows along with the taskbar and Desktop icons but shortly after everything disappears except for the background. Pressing Ctrl-Alt-Del and selecting the Task Manager does nothing. There is no way to gain control. I can put it into Safe Mode but that is all. Using the Last Known Good Configuration didn't help either. SR has nothing.

Does anyone have any suggestions short of a reinstall?



Try a repair install. This should preserve data and programs. You will need to reapply updates from the windows update site:
http://michaelstevenstech.com/XPrepairinstall.htm


Did a repair install. On final restart everything came up....then disappeared again. Only the Desktop showing; no icons, taskbar, nothing. Just as above.

Any other suggestions?

--
Terry

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