Re: Nothing but Desktop background

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Terry wrote:

I have a client who said they followed a Norton antivirus direction for a virus. But now when they log in the Desktop shows along with the taskbar and Desktop icons but shortly after everything disappears except for the background. Pressing Ctrl-Alt-Del and selecting the Task Manager does nothing. There is no way to gain control. I can put it into Safe Mode but that is all. Using the Last Known Good Configuration didn't help either. SR has nothing.

Does anyone have any suggestions short of a reinstall?



Try a repair install. This should preserve data and programs. You will need to reapply updates from the windows update site:
http://michaelstevenstech.com/XPrepairinstall.htm

--
Rock
MS MVP  Windows - Shell/User

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