Re: XP install did not find hard drive
- From: Malke <invalid@xxxxxxxxxxxx>
- Date: Tue, 26 Jul 2005 07:15:58 -0700
esthershensh@xxxxxxxxx wrote:
> HI,
>
>
> My desktop cannot boot up. I tried to reinstall windows XP.
>
>
> My BIOS (setup) can recognize the hard drive. but when I use OS CD to
> reinstall XP, after loading files, chose continue install XP, I got
> error message, cannot find hard drive. the only option is F3 to quit
> installation.
>
>
> and my hard drive had click sound now..
>
> I doubt hard drive had some problem. I had did chkdsk from recovery
> console, but only 52% complete, chkdsk utility exit with "some part
> cannot recovered" message.
>
>
> any idea why BIOS can see hard drive, but installation software cannot
> find hard drive...
I can't imagine why you would think you *don't* have a hardware problem.
You most definitely do. I would start by testing the hard drive as
follows:
Test the hard drive with a diagnostic utility from the mftr. Usually you
will download the file and make a bootable floppy or cd with it. Boot
with the media and do a thorough test. If the drive has physical
errors, replace it.
Obviously you will need to get the utility from a working computer. If
you don't have one or hardware diagnosis is not your thing, take the
machine to a professional computer repair shop (not your local
equivalent of BigStoreUSA). There is no shame in doing this; I don't
hesitate to call a plumber when the sink doesn't work.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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- From: esthershensh
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