Re: Desktop screen's gone...



Tami,

-Did you just delete screen.html or the WINDOWS folder containing
screen.html?

-Does your Recycle Bin still contain the deleted files? If so, right-click &
restore them.

-right-click 'Start', click 'Explore', navigate to your 'WINDOWS' folder, do
you see file explorer.exe?

-If not, navigate to C:\WINDOWS\ServicePackFiles\i386, right-click & 'Copy'
file explorer.exe. Navigate to 'C:/WINDOWS', right-click & 'Paste' the
explorer.exe file into the Windows folder.

-Try using 'System Restore' to a date before the problem

Drew

"tamihenzie" <tamihenzie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0CBC1F67-91DB-4A19-9071-AF8714DFA4FA@xxxxxxxxxxxxxxxx
>I had this spyware download onto my computer -AvGold- It took over my
>desktop
> and made it black with a warning sign and could not get rid of it. One of
> solutions I was given was to remove it from c://WINDOWS/screen.html.
> (well,
> this was before I knew about microft's spyware program download) It
> deleted
> my desktop and it only comes up with a white screen. And when you right
> click on the desktop and go to properties - it comes up unavailable. Does
> anyone know what I can do to get this back? I havent got the slightest.
> I
> am hoping i don't have reformat.
> --
> appreciates the help - Thanks, Tami


.



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