Re: Exploring CDROM/DVDROM

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Don wrote:

> Using XP SP2 and all updates I've encountered the following problem.
> When inserting a CDROM the autoplay function no longer works. And
> yes, autoplay is turned on. Further, Explorer seems to be cacheing
> the contents and Volume Label since ejecting the media (manually or
> programmatically) and inserting a different media provides the
> identical contents (and Label) when exploring. Additionally, if
> installing a program from a multiple set the installation fails when
> the 2nd media is inserted but never "seen." I'm really flumuxed,
> confused, irritated and just bummed out.
>

Things to try, making one change at a time and testing after each
change:

1. Shut down the computer and unplug it. Open the case and swap out the
ribbon cable going from the motherboard to the cd drive with a
known-working cable. Make sure the power supply connector to the drive
is snug - reseat it.

2. If #1 doesn't help, does the drive work properly on a different IDE
connector?

3. If #2 doesn't help, does a different known-working cd drive work on
the cable and same IDE connector as the questionable drive?

4. If not, then you know the issue is with the motherboard. If a
different drive works, take the original cd drive to another computer.
Does the drive work there? If not, the drive is bad and should be
replaced.

In addition:

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.