Re: XP won't boot, keyboard dead and stripey screen
- From: "Andy" <Andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 23 Jul 2005 09:02:01 -0700
Malke,
Let me decree sainthood on you right now. After running the memtest floppy
things are as they should be. Even if things go pear shaped hereafter I can
still get my valuable data off this machine (i.e. my PhD data!). You've
saved me a lot of work and quite a few quid (I'm from the UK).
All the best and I'll be sure to pass on the karmic favour to the next
person in need.
Andy
P.S. Just in case you are a Microsoft employee (donn't worry your sainthood
still stands), I would like to add that I own a couple of Apple's. I have
never had such good service from them. As we say in the UK, I owe you a
couple of pints.
"Malke" wrote:
> Andy wrote:
>
> > Hi,
> >
> > I can't get XP to boot and I can't sort it out in start-up as the
> > keyboard doesn't work either. There is power coming throgh as the
> > mouse's light is on (mouse is atttached to keyboard). DVD/CD drivers
> > spin and all fans are running. The Windows image comes up (where the
> > green light normally does its Knight Rider thing), but instead the
> > green/blue light goes straight accross the screen. After it has done
> > this it takes me to a screeen with stripes. Initially they were blue
> > and yellow.On the most recent attempt to boot they were black and
> > khaki green.
> >
>
> It sounds as though you have hardware failure. I'll give you general
> hardware troubleshooting steps, but if you don't have the skill and/or
> extra tools and components with which to do the testing you should take
> your computer to a professional computer repair shop (not your local
> equivalent of BigStoreUSA).
>
> 1) Open the computer and run it open, cleaning out all dust bunnies and
> observing all fans (overheating will cause system freezing). Obviously
> you can't do this with a laptop, but you can hear if the fan is running
> and feel if the laptop is getting too hot.
>
> 2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
> have to get the program from a working machine. You will either
> download the precompiled Windows binary to make a bootable floppy or
> the .iso to make a bootable cd. If you want to use the latter, you'll
> need to have third-party burning software on the machine where you
> download the file - XP's built-in burning capability won't do the job.
> In either case, boot with the media you made. The test will run
> immediately. Let the test run for an extended period of time - unless
> errors are seen immediately. If you get any errors, replace the RAM.
>
> 3) Test the hard drive with a diagnostic utility from the mftr. Usually
> you will download the file and make a bootable floppy with it. Boot
> with the media and do a thorough test. If the drive has physical
> errors, replace it.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system. The adequacy issue doesn't really apply to a
> laptop, although of course the power
> supply can be faulty.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>
.
- Follow-Ups:
- References:
- Prev by Date: Re: SP1 rescued over SP2
- Next by Date: Re: Is Windows XP becoming sluggish natural?
- Previous by thread: Re: XP won't boot, keyboard dead and stripey screen
- Next by thread: Re: XP won't boot, keyboard dead and stripey screen
- Index(es):
Relevant Pages
|
