Re: desktop continually reloads...

OK, Malke, I think getting data off will not be a problem, its just the
sheer volume of it, like about 14 gigs of music, and the same of photos,.,
however, I will take care of that. can you tell me more about advanced
cleaning? Thanks.. Tony
"Malke" <invalid@xxxxxxxxxxxx> wrote in message
news:%238mLuQHjFHA.476@xxxxxxxxxxxxxxxxxxxxxxx
> Tony Meyer wrote:
>
>> Thanks Malke, but this registry entry has not made a single bit of
>> difference. I still have the problem. I'm starting to think of a
>> reformat and clean install... then I think of all my photos and music
>> and documents I have neglectfully failed to back up, and the hours and
>> hours of work in
>> getting it back how I want it... any more ideas? cheers
>> "Malke" <invalid@xxxxxxxxxxxx> wrote in message
>> news:eFRNgx$iFHA.3448@xxxxxxxxxxxxxxxxxxxxxxx
>>> Tony Meyer wrote:
>>>
>>>> OK, here's another one. My son helpfully managed to get a trojan
>>>> installed on my machine, a nasty piece of work called Puper-D. I
>>>> nailed it ok, but then my desktop would continually reload, and
>>>> freeze as Dr watson came up. I disabled the good doctor in the
>>>> registry to see what the problem was, and it was an application
>>>> error in explorer.exe. I reloaded windows XP pro as a repair
>>>> install, assuming the trojan had damaged the OS, and now I'm not
>>>> getting the error message, but the desktop continuously refreshes
>>>> about every 12 to 15 seconds, and takes anything on it out. Any
>>>> ideas whats causing this? Thanks so much.
>>>
>>> MVP Kelly Theriot has a utility that might help. It's on Line 157
>>> here:
>>>
>>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>>
>
> OK, not to panic! First of all, there are ways to get the data off. I'll
> give you a few; if the instructions seem daunting then it's time to
> take the machine to a good professional computer repair shop (not your
> local equivalent of BigStoreUSA). There is no reason to feel shame at
> that; I don't hesitate to take my car to the mechanic.
>
> 1. Take the hard drive out of the sick computer and slave it an another
> machine with a working XP installation. Copy the files off using
> Windows Explorer. You might need to take ownership of the files
> afterwards:
>
> Take Ownership of a File or Folder in Windows XP [Q308421] -
> http://support.microsoft.com/?kbid=308421
>
> Scan the files with a current version antivirus (not earlier than 2004)
> using updated definitions before opening anything on your nice clean
> computer.
>
> 2. Boot the sick computer with Knoppix, a Linux distro on a live cd. You
> will need a computer with two cd drives, one of which is a cd/dvd-rw OR
> a usb thumb drive with enough capacity to hold your data. To get
> Knoppix, you need a computer with a fast Internet connection and
> third-party burning software. Download the Knoppix .iso from
> www.knoppix.net and create your bootable cd. Then boot with it and it
> will be able to see the Windows files. If you are using the usb thumb
> drive, right-click on its icon (on the Desktop) to get its properties
> and uncheck the box that says "Read Only". Then click on it to open it.
> Note that the default mouse action in the window manager used by
> Knoppix (KDE) is a single click to open instead of the traditional MS
> Windows' double-click. Otherwise, use the K3b burning program to burn
> the files to cd/dvd-r's.
>
> Now that you've got your data, you can address the problems on the
> damaged Windows install. I suspect your computer is either still not
> clean - I've never seen a machine that was infested with only *one*
> type of malware and I do this for a living - and/or you have damaged
> system files. Either perform advanced cleaning, take the machine to a
> professional, or of course you can always do a clean install. With XP,
> a clean install is always the last resort and there are things you can
> do first, but get your data off immediately.
>
> Let me know if you need more help.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User


.

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