Re: Explorer not working: SP1

In news:6CC6D7CD-5838-4C91-B436-7D7076B686F2@xxxxxxxxxxxxx,
Kelly <Kelly@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:

> I am not a "troll"


I'm not sure whether or not you're a troll, but you're a person
who has butted into these newsgroups using the same posting name
as another well-regarded participant here. You've been asked
multiple times by multiple people including me, not to do this,
and to modify your posts to add a last initial or do something to
differentiate yourself from the well-known Kelly here.

Not only have you refused to accede to this very reasonable
request, you haven't even shown the common courtesy of replying
to the many such requests you've had.

You may or may not be a troll, but you're far worse--a rude
ignorant person.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



> and without knowing the expertise of the person
> who asked the question I try to refrain from asking them to
> take
> apart their case. And if the person were to call MS for support
> they
> would be told the same thing. If you don't like what someone
> has to
> post you don't have to be ignorant about it, but I suppose
> that's
> just your way.
>
> "Malke" wrote:
>
>> Kelly wrote:
>>
>>> best suggestion....backup your data...format the
>>> drive....reinstall
>>> windows and applications...if you've had that many problems
>>> with
>>> viruses and spyware, etc. who knows what problems you may
>>> encounter.
>>> nuke and pave...
>>
>> Here comes the troll again with another useless, dangerous
>> post.
>>
>>> "General Electrico" wrote:
>>>
>>>> I just repaired the wwwcoolsearch adrware infestation I just
>>>> had.
>>>> Now, after restart, Windows Explorer and Internet Explorer
>>>> are not
>>>> working. I can access and view all of my other programs via
>>>> TaskManager, but Windows XP programs are not working
>>>> (Control
>>>> Panel, Run...., Windows Explorer).
>>>>
>>>> Are there any tools I can use to fix my XP Explorer issues?
>>>>
>>>> I dare note Restore, because I haven't created a restore
>>>> point for
>>>> weeks due to history of fighting viruses that have lingered
>>>> in the
>>>> Restores of old.
>>
>> To the OP - Your first order of business is to back up your
>> important
>> data. There are various ways of doing this even if you can't
>> get into
>> Windows. It just depends on your skill-level and what tech
>> tools you
>> have available.
>>
>> 1. Slave the drive in a working XP box and copy the data off
>> to the
>> working machine's hard drive, or
>>
>> 2. Boot with Knoppix, a Linux distro on a live cd. You will
>> need a
>> computer with two cd drives, one of which is a cd/dvd-rw OR a
>> usb
>> thumb drive with enough capacity to hold your data. To get
>> Knoppix,
>> you need a computer with a fast Internet connection and
>> third-party
>> burning software. Download the Knoppix .iso from
>> www.knoppix.net and
>> create your bootable cd. Then boot with it and it will be able
>> to
>> see the Windows files. If you are using the usb thumb drive,
>> right-click on its icon (on the Desktop) to get its properties
>> and
>> uncheck the box that says "Read Only". Then click on it to
>> open it.
>> Note that the default mouse action in the window manager used
>> by
>> Knoppix (KDE) is a single click to open instead of the
>> traditional
>> MS Windows' double-click. Otherwise, use the K3b burning
>> program to
>> burn the files to cd/dvd-r's.
>>
>> After you've backed up your data, if you are sure your
>> computer is
>> 100% virus and malware-free, first run the System File
>> Checker:
>>
>> Start>Run sfc /scannow
>>
>> You will need your XP cd.
>>
>> If that doesn't work, try a Repair Install. If you are still
>> having
>> problems after the Repair Install, then I would wipe the drive
>> and
>> clean install Windows. XP is far more robust than earlier MS
>> operating systems and almost never has to be clean-installed.
>> A
>> format/clean install is done as the last resort, not the
>> first. Here
>> are links explaining both types of installs:
>>
>> http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair
>> Install http://michaelstevenstech.com/cleanxpinstall.html -
>> Clean
>> Install
>>
>> Since I don't know your skill-level, let me say that if this
>> all
>> seems like its not your cup of tea, take the machine to a
>> professional computer repair shop (not your local equivalent
>> of
>> BigStoreUSA) and have them get your data and fix the computer.
>> There
>> is no shame in doing this - I don't hesitate to take my car to
>> the
>> mechanic.
>>
>> Good luck,
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User


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