Re: Error on Startup

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>From the Task Manager (Ctrl+Alt+Del), I managed to select tasks to run
thereby executing the 2 programs.

I've tried starting in safe mode but encountered the same problem.

I am unable to access Add/Remove Programs and Control Panel as I couldn't
locate them from the Task Manager. The Taskbar and icons on the desktop are
not available. Is there any other way of locating the Add/Remove Programs or
Control Panel?

"bob" wrote:

> How did you run the Virus programs?
> Have you tried starting i safe mode?
> Try uninstalling the updates. Go to Add/Remove Programs from your control
> panel. I haven't tried it and sorry for not being so specific but I think
> it's one of the hot fixes
>
> bob
> "niwrad" <niwrad@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:A6C3C8CF-81E5-4098-BA83-ED0372BB92F8@xxxxxxxxxxxxxxxx
> > I've tried that but it doesn't help. I've also ran Norton AntiVirus as
> well
> > as AdAware which didn't resolve the issue either.
> >
> > Any advice on what else I can do?
> >
> > "Malke" wrote:
> >
> > > niwrad wrote:
> > >
> > > > Upon startup, I encountered an error message: "Windows Explorer has
> > > > encountered a problem and needs to close. We are sorry for the
> > > > inconvenience."
> > > >
> > > > On clicking "details", a window pops up titled "Error Signature":
> > > > AppName: explorer.exe AppVer: 6.0.2900.2096 ModName:
> > > > kernal32.dll
> > > > ModVer: 5.1.2600.2096 Offset: 0001ddf1
> > > >
> > > > The desktop icons do not load and I only see my mouse cursor... Can't
> > > > do anything other than shutdown after pressing Ctrl+Alt+Del.
> > > >
> > > > This happened after I performed a windows update. Can someone help me?
> > >
> > > Try booting into Last Known Good Configuration. To get to the menu which
> > > will allow that, repeatedly tap the F8 key as the computer is starting
> > > up. Perhaps you downloaded and installed an incompatible driver from
> > > Windows Update instead of only security updates. Never install drivers
> > > from Windows Update.
> > >
> > > Malke
> > > --
> > > Elephant Boy Computers
> > > www.elephantboycomputers.com
> > > "Don't Panic!"
> > > MS-MVP Windows - Shell/User
> > >
>
>
>
.

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