Re: can not start windows xp
- From: Malke <invalid@xxxxxxxxxxxx>
- Date: Sun, 26 Jun 2005 17:25:06 -0700
donotspam wrote:
> Somebody Please help!
>
> I couln't start my computer(i use windows xp) no matter what I try. It
> had
> been shut down all the time eventhough I used rebootable cd or
> systems recovery cd. After I used systems recovery succesfull and I
> restarted, it shut down and restarted again and again. It did not work
> with safe mode either.
>
Since you restored your computer to factory condition with the system
recovery cd and still have the problem, it is likely that the problems
are caused by hardware failure. Here are general hardware
troubleshooting steps:
1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.
2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an extended period of time - unless
errors are seen immediately. If you get any errors, replace the RAM.
3) Test the hard drive with a diagnostic utility from the mftr. Usually
you will download the file and make a bootable floppy with it. Boot
with the media and do a thorough test. If the drive has physical
errors, replace it.
4) The power supply may be going bad or be inadequate for the devices
you have in the system. The adequacy issue doesn't really apply to a
laptop, although of course the power
supply can be faulty.
5) Test the motherboard with something like TuffTest from
www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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