Re: XP freezes for a lont time... then goes normal...
- From: Malke <invalid@xxxxxxxxxxxx>
- Date: Fri, 24 Jun 2005 08:42:41 -0700
luis wrote:
> Hi Malke,
> thanks for the response.
> I did all that i.e. cleaned the temp files, AV (symantec) is running
> and updated, have MS antispyware... cleaned all the restore....
>
If you know that your computer is 100% malware-free and you are still
having problems, then continue your software testing by:
1. Doing clean-boot troubleshooting -
http://support.microsoft.com/default.aspx?kbid=310353
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
2. Look in Event Viewer for clues -
Start>Run eventvwr.msc [enter]
3. See what is running when you get the lockups by using Task Manager.
Be sure to check processes as well as applications. See if you can
determine if one particular item is causing the lockup.
4. Since presumably the computer didn't always do this, ask yourself
what changed between the time things worked and the time they didn't.
If the computer always misbehaved, perhaps it doesn't have enough
memory to handle a big application, like maybe you are trying to run
Photoshop with only 256MB of RAM.
If the above doesn't work, then you might go on to hardware
troubleshooting, but I would start by doing the items above. If you
still can't figure it out, it would probably be good to have a
professional computer repair person look at it since someone on-site
will be able to see what's happening far better than someone reading
posts in a newsgroup.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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