RE: Uninstalling programs - Problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Marie, you may have just deleted some old programs, if so the reminants will
stick in the system..for ever, unless you can go in to all the regs files NOT
ADVISED. If you still have the old programs, reinstall them and then procede
with uninstall.
If that dosen't do it. The next thing I would do is do a system restore to
an older date. Then check to see if you have the INSTALL.LOG file by
uninstalling the programs.

I have found that if you can uninstall your AD Aware as I have and re-down
load it.
I do not know what Zone alarm is or pcpitstop free full virus scan . You may
have to many conflicting programs running.

For one, I would remove/uninstall all three, two then goto Grisoft.com and
get the best free virus AVG in the net. Then re download AD Aware. and you
should be pretty safe. Not knowing what zone alarm is you may have a program
compatibility thing.

Good luck
Chuck

"Marie" wrote:

> Hi all I'm new here and have a wee problem (I hope)
>
> I have WinXP Pro SP2
>
> my system is going a bit funny and I cant seem to unistall any program, for
> most of them I'm getting the Wise Unistall message " Could not open
> INSTALL.LOG file.
>
> I havent unistalled some these programs previously
>
> Also Ad-aware doesnt seem to update.
>
> My virus software is up to date and I have done a complete scan and all is
> clean, also used pcpitstop free full virus scan and that was clean.
>
> Zone Alarm is working and up to date.
>
> I'm at a loss now. I would be really greatful for any help or links to sort
> this out, before I even have to attempt formatting this system.
>
> I can follow instructions as long as they are not too technical...thabks again
.

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