Re: Spontaneous Rebooting XP: Error Codes included
- From: Rock <rock@xxxxxxxxxxxxxxx>
- Date: Fri, 17 Jun 2005 13:51:53 -0700
KWW wrote:
Any thoughts as to why an XP Pro SP 2 system would start to reboot itself? Input appreciated!
My daughter's system started to spontaneously reboot itself every once and a while recently. I opened the box and used compressed air to blow out any dust. It was not bad... not in a hot place. 1) We went into Control Panel and turned OFF "Reboot on error". 2) I checked the error codes and application error logs:
======= Error code 1000008e, parameter1 c0000005, parameter2 8054ae34, parameter3 f74d9844, parameter4 00000000. At 9:04:53 PM, 6/12/05 ---------Note 3 successive app errors on 6/12/05 at 9:04:28
TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
and has been copied to "C:\WINDOWS\Internet Logs\xDBA.tmp". File
"C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
(Event ID 5007
Prev Error same date/time/& ID: TrueVector engine: File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt, restoring from backup
"C:\WINDOWS\Internet Logs\BACKUP.RDB".
First error at that date/time:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been copied to "C:\WINDOWS\Internet Logs\xDB9.tmp". File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
------------------------ Now today at 6:47:49 and 50, 6/14/05 3 similar app
errors:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been copied to "C:\WINDOWS\Internet Logs\xDBB.tmp". File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
(first)
--------------- TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt,
restoring from backup "C:\WINDOWS\Internet Logs\BACKUP.RDB". (second)
--------------- TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
and has been copied to "C:\WINDOWS\Internet Logs\xDBC.tmp". File
"C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
(third)
(The following 6/14/05 system error occurred at 6:48:22 ; Category: (102), Type Error Event ID 1003) ====== Error code 100000d0, parameter1 a2305008, parameter2 00000002, parameter3 00000000, parameter4 805493e2. ---------- Also, At 6/14/05 at 6:38:22 PM Note, 6:47:32 PM Save Dump: The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d0 (0xa2305008, 0x00000002, 0x00000000, 0x805493e2). A dump was saved in: C:\WINDOWS\Minidump\Mini061405-01.dmp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ===========- 6:47:37 PM (6/14/05) The IMAPI CD-Burning COM Service service entered the stopped state.
This is an event recorded from Service Control Manager.
==================================== =================== configuration ======= WinXP Pro SP2, all latest patches, Soyo Dragon + (SYK7V) AMD XP+ 2800 512 Megs Kensington PC3200 Not overclocked. WD 120 Gb drive. Sony CDR/W+/- Iomega Zip 100 IDE internal.
On 5/31/05 I purchased/installed the latest update to Zone Alarm Pro Security Center. (her subscription had expired 2 days before.)
Also do some hardware diagnostics. Test the RAM with Memtest86+ and the windows memory diagnostic tool. Let the tests run for a significant period of time, such as overnight.
Memtest86+ http://www.memtest.org/
Windows Memory Diagnostic http://oca.microsoft.com/en/windiag.asp
Test the drive with a utility from the drive manufacturer's web site. This will create a bootable floppy or CD from which the drive diagnostics are run.
--
Rock
MS MVP Windows - Shell/User
.
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