Re: fixing parent problems
- From: "Kelly" <Kelly@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 9 Jun 2005 08:37:01 -0700
or tell them if they get an error to leave it there and wake you up
:D
"Malke" wrote:
> pvphaneuf wrote:
>
> > Ok, well, the ps (parents) have enough experience to view their
> > email, go on the internet, and download digital photos on our old sony
> > VIAO, but this morning, while I was sleeping, catastophy hit; when
> > booting up windows they were faced with a message saying, and I quote
> > my parents "something wrong with windows configuration". So, they
> > were prompted to insert their windows cd and instead inserted the VIAO
> > recovery CD (because that is the only one they have) and well, the
> > computer is back in 1998, which is ok because it works now, but my
> > mother has lost all her pictures.
> >
> > So here is the question, would there be any way to pull the pictures
> > out of some sort of system recovery that I have overlooked besides the
> > regular windows system recovery or anything that I may have
> > overlooked, even though they havent made any backups in the last 3
> > years or any other safety precaution of the sort. I told them it was
> > hopeless, but just in case I may have overlooked something, Im all
> > ears to the advice that you guys might have for me.
>
> Only data recovery software can do this now. Have your parents do
> *nothing* more on the affected machine. There is free data recovery
> software available (Google for it) but I've never used it. I've
> successfully used the quite expensive Easy Recovery Pro and have heard
> good things about R-Studio. This sort of data recovery software is
> expensive and takes time and skill to use properly. At this point,
> unless you have experience doing data recovery and own the software to
> do it, your parents should take the machine to a professional computer
> repair shop (not their local equivalent of BigStoreUSA). If there is no
> one in their area that can do the work, then have them contact a
> professional data recovery firm such as Drive Savers
> (www.drivesavers.com). Professional data recovery services are not
> inexpensive, but only your parents can decide what the data is worth.
> After this experience, either teach your parents how to back up or
> suggest they hire a local professional to give them a lesson.
>
> Good luck,
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
.
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