Re: Internet Explorer restarts computer after going on-line

Buck-nasty wrote:

> I just tried uninstalling and re-installing the device drivers, but it
> did not work. The laptop is a Dell inspiron 1100. He has a broadband
> connection using a Broadcom 440 x 10/100 Integrated Controller, and a
> Conexant D480 MDC v.92 modem to connect. He is also using I.E. as a
> browser, but I don't know if that helps. Everything is an internal on
> this system with the exception of the 3-1/4 floppy drive. Would it be
> easier to contact DELL at this point and tell them the problem, or do
> you have any other suggestions that would allow me to bypass
> incomprehensible India support for a few more hours? Thank you for
> your help.
>

OK, if your friend is using broadband (cable or dsl), he doesn't need to
be using the modem which is just for dial-up. The error message you are
getting indicates a problem with drivers. Which device did you
uninstall/reinstall the drivers for? The network adapter (Broadcom) or
the modem (Conexant)? Let's get the situation clarified a bit more
before calling Dell. Certainly you should not reinstall Windows for
this.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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