Re: Clicking on a WMV file in Explorer causes error... FOUND IT!!!

Well done Bobby. You should be able to track the particular extended file property that's causing the crash. Wish you good luck on this.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message news:%23g6RZxuWFHA.3864@xxxxxxxxxxxxxxxxxxxxxxx
As I started to type my initial reply to this idea it dawned on me that Windows Media Player was able to open the file up directly. It was always a problem in Explorer. So I looked at the information you gave me about the place in the registry where the InfoTips get their information. For mine the data value was:

prop:Type;DocTitle;EpisodeName;ProgramDescription;Duration;Bitrate;Dimensions;Protected;Size

if I changed it to

prop:Type;Duration;Bitrate;Size

then the error no longer occurs when I hover. Now I am trying to track down why it occurs when I click or double-click.

"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxxxxx> wrote in message news:ONCk77pWFHA.1384@xxxxxxxxxxxxxxxxxxxxxxx 
The video card drivers perhaps?

Geeks To Go - Free Computer Help -> Radeon 9800 Pro Problems:
http://www.geekstogo.com/forum/Radeon_9800_Pro_Problems-t6435-s60.html


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message news:uVxahEkWFHA.1148@xxxxxxxxxxxxxxxxxxxxxxx
There were no errors that showed up in the Applications log but under the System log I found the following two entries:

-----------------------------------------------------

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:21 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at "0x1022b676" referenced memory at "0xa8000000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----------------------------------------------------

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/16/2005
Time: 10:47:24 AM
User: N/A
Computer: LAPTOP
Description:
Application popup: Explorer.EXE - Application Error : The instruction at "0x1022b676" referenced memory at "0xa8000000". The memory could not be "read".

Click on OK to terminate the program

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


-----------------------------------------------------

Following the link for either of these I get the following information:

           Details
           Product: Windows Operating System
           ID: 26
           Source: Application Popup
           Version: 5.2
           Symbolic Name: STATUS_LOG_HARD_ERROR
           Message: Application popup: %1 : %2

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


           User Action
           To correct this problem:

a.. Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
b.. Reinstall the program to restore the driver to the correct location.
If these solutions do not work, contact Product Support Services.



Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be loaded.

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


           User Action
           To correct this problem:

a.. Reinstall the program to restore the driver to the correct location.


     -----------------------------------------------------

I'm not quite sure which program it thinks I should reinstall or what driver is missing or corrupted.





"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxxxxx> wrote in message news:%23UBP0uiWFHA.1152@xxxxxxxxxxxxxxxxxxxxxxx 
Hi Bobby,

The Infotip queries these details when you hover over a video (eg..WMV) file:

prop:Type;DocTitle;EpisodeName;ProgramDescription;Duration;Bitrate;Dimensions;Protected;Size

Set in this registry key:
[HKEY_CLASSES_ROOT\SystemFileAssociations\video]
Value named "InfoTip"

BTW, have you checked the Event Log for any info about the crash?

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X
Sort by date and track-down the entry based on what time the error exactly occurred. Locate and double-click the entry and you'll see more information in the resulting dialog, as given below:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/30/2004
Time: 2:41:34 PM
User: N/A
Computer: SUPERCOMPUTER
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
hyperbar.dll, version 1.0.1.1, fault address 0x0000e956.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 68 79 70 65 72 in hyper
0038: 62 61 72 2e 64 6c 6c 20 bar.dll
0040: 31 2e 30 2e 31 2e 31 20 1.0.1.1
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 65 39 t 0000e9
0058: 35 36 0d 0a 56..


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message news:uQWkxpiWFHA.3928@xxxxxxxxxxxxxxxxxxxxxxx
After disabling certain items I disabled all ActiveX Filters, audio codecs and video codecs. The problem still remains. It's odd that it occurs when I hover the mouse pointer over a .WMV file. What function in XP gives the file information when you point at a media file (audio, video or graphics)?

"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxxxxx> wrote in message news:eeL$PJiWFHA.3572@xxxxxxxxxxxxxxxxxxxxxxx
You can locate and selectively disable third-party Codecs using Nir's MMCompView v1.10 utility. Download it from here:

View installed Codec and ActiveX filters and enable / disable them:
http://www.nirsoft.net/utils/mmview.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message news:%233kJQGiWFHA.3716@xxxxxxxxxxxxxxxxxxxxxxx
If so I've installed a lot of other stuff after that. Is there a way to reinstall the original codecs for Media player? Or maybe there is a way to tell what codecs are installed?

--

Bobby C.

"If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem." - from the 2002 Despair series posters entitled "Consulting"

"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxxxxx> wrote in message news:uO7L27hWFHA.3280@xxxxxxxxxxxxxxxxxxxxxxx 
Bobby,

Did you install a third-party codec pack or similar? Also, if this has happened recently, System Restore rollback might be a good idea. See http://go.microsoft.com/fwlink/?LinkId=34275

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Bobby C" <bobbyc.dixon-REMOVEME-creek.com> wrote in message news:%23x0yShhWFHA.3928@xxxxxxxxxxxxxxxxxxxxxxx
I'm looking at a list of .WMV files. If I single-click one (or hover over it with preview on) I get the error:

The instruction at "0x0152b676" referenced memory at "0xd0000000". The memory could not be "read".

This error occurs on all files, yet I can open the files by using Windows Media Player. These files work on other machines, including a new XP machine. I'm running a Toshiba laptop (P35-S6112, it's a 3.43 gHz P4 with 1 GB or RAM and plenty of free disk space). The OS is XP Pro SP2 with all the updates applied. Windows Media Player is version 10. I have downloaded and ran MemTest and there were no errors detected. The machine has been running very well except for this little hiccup.

Anyone have an idea where to go from here?  Thanks!

--

Bobby C.

"If You're Not A Part Of The Solution, There's Good Money To Be Made In Prolonging The Problem." - from the 2002 Despair series posters entitled "Consulting"

















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