Re: virus trouble... need assistance

Reboot your computer in Safe Mode. Press the F8 key between the BIOS post screen and XP actually beginning to load. The timing can be a bit tricky. Then scan your system for virus's from within Safe Mode.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
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http://www.dougknox.com/xp/utils/xp_securityconsole.htm
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<dizz@xxxxxxxxxx> wrote in message news:1116219116.638197.180520@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I recently was infected with a computer virus. Norton AntiVirus 2003
> initially caught the virus and it supposedly deleted it, so I was not
> concerned with the message details. However, almost immediately after
> receiving the message I realized the virus was not completely removed.
> A DOS window popped up two or three times and then Norton shutdown. I
> tried opening Norton again but it would not open. I then tried
> uninstalling and reinstalling but it would not reinstall. I tried the
> Windows Update site and the page shows no conent. Any ideas on how to
> identify the virus so I can take steps to remove it?
>
> I'm running Windows XP Pro with SP1.
>
> Thanks
>
.

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