Re: External Hard Drive using USB 2.0
- From: "Kerry Brown" <kerry@xxxxxxxxxxxxxxxxxxx*a*m>
- Date: Sun, 15 May 2005 08:00:05 -0700
"Labman" <Labman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5D58FBFC-A487-4982-8A5E-7F37931FC93B@xxxxxxxxxxxxxxxx
> Whenever I plug in my USB external hard drive (or flash card) I either get
> a
> 'blue screen' crash or my PC just 'hangs'.
>
> It used to work if I plugged in the device immediately after turning on
> the
> PC but before Windows started. Now it crashes all the time. (Just
> installed
> service Pack 2).
>
> Any suggestions
I have seen a few USB 2.0 devices fail with BSODs when SP2 is installed.
Specifically a web cam and a USB drive enclosure. Both devices would not
work on any computer with SP2 installed. A firmware update fixed the USB
drive. The web cam manufacturer acknowledged the problem and said they were
working on new drivers. Haven't seen them yet so I don't know if they will
fix the problem. It was a very cheap web cam. I advised the customer to get
a different brand. He purchased a Logitech and it worked fine. It appears to
me that SP2 changes something that causes some USB drivers to fail. I would
look for updates for the devices that are not working.
Kerry
.
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