Re: Windows problem ... not sure where to start

Ok, I just completed the MS memory test and my memory appears intact... all
the tests passed.

There wasn't a floppy in the drive and I've not tried to trouble shoot that
problem yet for the NTLDR problem because it hasnt happened again.

I did uncheck the automatic restarts as you suggested.

The last two times it froze I got these numbers ...

1st -0x00000024 (0x001902FE, 0xAE937438, 0xAE937134, 0x804F954D)

2ND -0x0000007E(0x0000005, 0xF7B7286C, 0xF78C6C20, 0xF78C691C)

ntfs.sys address F7B7286c base at F7B520000, Date stamp 41107eea

"Steve N." wrote:

> Heath wrote:
>
> > Ok, here goes.
> >
> > Originally my problem started when the computer would just up and reboot.
> > The error message that came up asked me if I wanted to report the error to
> > MS. After I reported the error I got a screen saying the problem resulted
> > from an unknown driver problem.
> >
> > I started uninstalling non-essential programs and drivers to pin down the
> > problem. After uninstalling several I got a message that popped up saying
> > some windows feature was missing and that the computer rebooted.
> >
> > From that point I would be able to start up windows but it was only a minute
> > or two before it would reboot on its own.
> >
> > After this happened several times I an "error-check" to be run the next time
> > I rebooted. That done, I restarted windows and away the error check went. I
> > kept getting several "error reading" messages and during the 5th step it
> > would just lock up ... I forget what the message was.
> >
> > Now, after I installed windows on a new HD I was able to complete the error
> > check on the original HD and didn't get any eror messages, I assume that
> > means it was able to correct any errors?
> >
> > Now I just disconnected the new HD and plugged the old back in. Onbn reboot
> > I get the message "NTDLR is missing" and told to use CTRL ALT Delete to
> > reboot.
> >
>
> Thanks for the details.
>
> First, make sure there isn't a disk in the floppy drive (very common
> cause of NTLDR missing error if the floppy drive is set as 1st boot device).
>
> If there isn't a floppy in the drive then try "Method 2: Use the
> Recovery Console" listed here (it's for Win2K but will work for XP and
> MS doesn't appear to have a seperate instructions specifically for XP
> that I can find):
>
> How to troubleshoot the "NTLDR Is Missing" error message in Windows 2000
> http://support.microsoft.com/kb/318728/#7
>
> While in Recovery Console I would also run CHKDSK /R /V. I'd also
> download the hard drive manufacturer's diagnostic utility and test the
> drive using it.
>
> If/when you get it to boot up right click My Computer, Properties,
> Advanced, Startup and Recovery and uncheck automatically restart (do it
> is Safe Mode if it's still rebooting in Normal Mode). Afterwards when
> the error causing the system halt occurs you will see it on screen,
> write it down exactly as displayed and post that info here.
>
> Steve
>
> > "Steve N." wrote:
> >
> >
> >>Heath wrote:
> >>
> >>>I originally thought my new HD was failing, but after buying a new one and
> >>>reinstalling Windows I plugged in the HD I thought was bad and didn't find
> >>>any errors when I ran a disc check.
> >>>
> >>>So, I am guessing my problem was in my Windows install on the first HD. Is
> >>>there anyway that I can repair the Windows install on the original HD so I
> >>>don't loose all my contacts, schedule, and e-mails?
> >>>
> >>>I am a novice at this, so thanks for your patience!
> >>
> >>Please give details about exactly what's going on when trying to run the
> >>original installation, such as detailed error messages, conditions, etc.
> >>What exactly happens?
> >>
> >>Steve
> >>
> >>
>
>
.

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