RE: BSOD & STOP error w/playing DVD

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Looks like a hardware issue.
http://aumha.org/win5/kbestop.php

"Johnd" wrote:

> Hi,
>
> I'm running XP Home w/SP2. I've recently become unable to play any DVD, when
> I attempt to play via WMP or Cyberlink it crashes to a blue screen
> complaining about portcls.sys, on the blue screen.
>
> Key components: P4, 256MB RAM, ATI Rage Ultra 128, Creative SB 5.1, DirectX
> 9.0c, 30gig drive, CD/RW+DVD combo drive GCC-4481B firmware rev. 1.03 (it's
> on the HCL list), Windows update auto downloads enabled.
>
> Error: Event ID: 1001. The computer has rebooted from a bugcheck. The
> bugcheck was: 0x0000008e (0xc0000005, 0xf97f7f27, 0xf42848b8, 0x00000000).
> portcls.sys - Address F97F7F27 base at F97F0000 Datestamp 41107f13
>
> If I follow the details in a previous Google groups stored post about
> enabling driver verifier and reboot, it does catch the issue. The computer
> has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x00000053,
> 0xfa340000, 0xfa344ff8, 0x00000000). A dump was saved in:
> C:\WINDOWS\Minidump\Mini050705-01.dmp. It's an 88k file, which I retained. I
> can't read it though, it contains details of apps or hardware on the system?
>
> I have recently fitted the above combo drive as the old drive failed. *That
> said* I got that blue screen problem with the other drive at the end of its
> life too anyway. I don't know whether the error is driver related, Windows
> updated auto-downloaded file related etc. The system had been fine before
> the recent problem occurred. Haven't fitted any other new components.
>
> I also ran sigverif, and have the logfile ["Microsoft Signature Verification
> Log file generated on ...OS Platform: Windows 2000 (x86), Version: 5.1,
> Build: 2600, CSDVersion: Service Pack 2 ...Scan Results: Total Files:
> 3470, Signed: 2630, Unsigned: 10, Not Scanned: 830"].
>
> I can try to provide further information on request? :-/
>
>
>
>
.

Relevant Pages

  • BSOD & STOP error w/playing DVD
    ... I attempt to play via WMP or Cyberlink it crashes to a blue screen ... The computer has rebooted from a bugcheck. ... enabling driver verifier and reboot, ... said* I got that blue screen problem with the other drive at the end of its ...
    (microsoft.public.windowsxp.general)
  • BSOD & STOP error w/playing DVD
    ... I attempt to play via WMP or Cyberlink it crashes to a blue screen ... The computer has rebooted from a bugcheck. ... enabling driver verifier and reboot, ... said* I got that blue screen problem with the other drive at the end of its ...
    (microsoft.public.windowsxp.general)
  • BSOD & STOP error w/playing DVD
    ... I attempt to play via WMP or Cyberlink it crashes to a blue screen ... The computer has rebooted from a bugcheck. ... enabling driver verifier and reboot, ...
    (microsoft.public.windowsxp.help_and_support)
  • RE: Mysterious reboot
    ... hardware in a very long time. ... filesystems weren't unmounted correctly upon reboot, ... No crashes. ... CPU load was over 8 at some points. ...
    (freebsd-questions)
  • Re: Change SBS 2003
    ... Old Server was P4 with Dynamic Disks - new server QuadCore Xeon, hardware ... Booted copied SATA HDD on the old hardware & let it reboot to recognise ... Installed RAID Controller drivers in the old server ...
    (microsoft.public.windows.server.sbs)