Re: Unable to Boot Normally because Win-XP Hangs Up

Tech-Archive recommends: Fix windows errors by optimizing your registry

Zonny wrote:
> I have some boot problems with a Dell Dimension 4300 with cable
> Internet connection.
>
> . Hard drive was reformatted in January.
> . Windows XP-Home with Service Pack 2 installed.
> . BIOS: Dell A02
> . No special software except Office, Norton Security Center and
> Quicken 2004 . The PC is clean. No spyware or viruses detected.
> . Windows has been updated.
>
> 1. The following statement was true WHEN the PC booted normally. (Not
> now.) When switching from one user (Barbara) to the other (Dan), the
> PC monitor goes black and the PC shuts down. Barbara is an Admin
> user. The other user Dan (Limited) has been deleted. So has Nikki
> (the other limited user). Barbara has no explanation for why they
> were deleted, which was recent.
> 2. Unable to boot to normal mode. The XP progress meter makes about
> three loops and then freezes. This serious problem has been going on
> for a week
> 3. Able to boot to safe mode and perform most tasks. Ran Microsoft
> Anti Spyware and Norton AV. Backed up data files to USB device.
> 4. From Safe Mode: Ran System Restore back two weeks. Had no effect
> on reboot.
> 5. From Safe Mode: Inserted Windows Restore and tried Repair with no
> apparent effect. No CD sound, blinking lights, or progress meter
>
> QUESTIONS:
>
> 1. Is this a boot up problem or corrupted Windows?
> 2. Any good advice?

Hasn't the A02 BIOS been replaced at least a couple of times?

--
Peace!
Kurt
Self-anointed Moderator
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