Re: problem
- From: "REDWAGON" <REDWAGON@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 1 May 2005 09:07:30 -0700
What a crock of crapola all you MS-MVP's are talking about. And if you think
that most of those MS tech's from India talk better than most americans, you
are from a different planet !! The fact is that "Out Sourcing" for Microsoft,
Dell and the rest of them is strickly for MONEY !!!. I think I know as I have
a friend that IS in India helping some of the tech's and even HE has a hard
time getting them to understand and has a hard time understanding most of
them also. And the pay for the tech's there is so far under what they would
have to pay a good college grad tech from the US, it rediculous.
Don't get me wrong, I use MS products because even after all of their holes,
I have learned to skirt most of the problems by getting help from groups like
this. It just is very annoying that so many of the replies one gets from this
group for a particular problem is not even close.
Maybe if everyone had one of those "read line for line" books that the
tech's from India have you would be as far ahead as calling them. And who
ever thinks the tech's in india have good English haven't called one of them
lately.
"OUT SOURCING"---If you think that is good for the good old USA, you need to
move out of the country, as your head is in the hole in the sand !!
Redwagon.....
"Steve N." wrote:
> JB wrote:
> > Hi ... I am not racism at all and , I agree with you , If microsoft is
> > sending out there tech support call in center to another country that there
> > native language isn't English , Then Microsoft should at least provide tech
> > support people that can clearly speak the English language , Whats the point
> > if you can not understand the tech support person if he/she has a heavy
> > accents ? Maybe a MVP can send this off to Microsoft and , Hopefully
> > Microsoft can resolve this matter , We need to understand ...
>
> I've talked with many Indians over the years and they all spoke better
> English than most North Americans.
>
> Steve
>
>
> >
> > "anonymous@xxxxxxxxxxxxxxxxxxxxxxxxx" wrote:
> >
> >
> >>I just found out, I can no longer talk to anyone in the
> >>united states to get technical support for any microsoft
> >>product,even though I am in the united states, microsoft
> >>and its support outsourcer convergys have closed the last
> >>us tech support center in tucson arizona.
> >>
> >>There are only a few sites in canada left and they are
> >>scheduled to close soon, All the support for us customers
> >>is now being done in india, I as most people in the us
> >>cannot understand the thick indian accents.
> >>
> >>Am I the only person who cares if they call microsoft for
> >>support and cannot understand the people on the other end?
> >>
>
>
.
- Follow-Ups:
- Re: problem
- From: Steve N.
- Re: problem
- From: Mike Hall \(MS-MVP\)
- Re: problem
- References:
- problem
- From: anonymous
- RE: problem
- From: JB
- Re: problem
- From: Steve N.
- problem
- Prev by Date: Re: two machines swap harddrives
- Next by Date: Re: stopping mouse from bringing computer out of sleep
- Previous by thread: Re: problem
- Next by thread: Re: problem
- Index(es):
Relevant Pages
|
