Re: opening files ive saved from the internet/viruses/internet explore



winneandvera@xxxxxxx wrote:

ive saved files into my documents from the internet but cannot open them-ive have opened them before and think ive inadvertently done something so now they wont open any ideas

also

ive got mcafee and still got a virus-how do i get rid of it

also when im using the internet internet explorer constantly pops up and disturbs wat im doing-i also seem to get icons ive not requested or downloaded and repeatedly hav to delete them

You're system is most likely infected. For viruses, start with Trend Micro’s Sysclean and McAfee’s Stinger. Download them and the Sysclean signature file. Delete the temporary internet files, turn off system restore, boot into safe mode and run them. Boot back into normal mode and run a full AV scan with your normal AV program. Then turn system restore back on.


Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp

McAfee AVert Stinger Virus Removal Tool
http://vil.nai.com/vil/stinger/

You should also regularly run at least two of these online scans in addition to your regular up to date AV program:

Online and Downloadable Virus Scanning:

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

Run these programs to check for spyware/malware. After installing update them, then boot into safe mode and run them. You should update and run them weekly.

Cwshredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org							

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://store.ca.com/dr/v2/ec_main.entry25?page=FindOutWhosWatchingYou&client=ComputerAssociates&sid=35715

If you’re still having problems after running these then run HijackThis and post the log to one of the specialty forums, _NOT_ this one.

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm

--
Rock
MS MVP  Windows - Shell/User

.



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