Re: Can't install program due to NTVDM error....



Hi,

Close all running programs. Locate ntvdm.exe in the \Windows\System32 folder
and delete it (it's probably corrupt). Reboot the system. See if the problem
goes away, as the file will be replaced by one from the system cache (System
File Protection at work).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"FYIGMO" <FYIGMO@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C11A3212-8504-4E14-AD09-7672D0A4C42B@xxxxxxxxxxxxxxxx
> While attempting to install Nero 6 I keep receiving the same error
> message:
>
> 16-bit MS-DOS Subsystem:
> The NTVDM CPU has encountered an illegal instruction.
> (a line like this is usually included)... CS: 9fe3 IP: 0217 OP: fe ba cb
> fe 7c
>
> What the heck does that mean and why can't I install my software? I've
> searched around the internet for a solution to this problem and found that
> Microsoft only addresses this issue with Windows NT. I have found,
> however,
> that many people out there with Windows XP (Media Edition or not) are
> encountering the same installation error message while attempting to
> install
> a whole variety of software programs.
>
> For reference, my system is a Dell Dimension 8400, 3.2 GHz P4, 1GB DDR2
> RAM,
> 250 GB hard drive, and XP media edition SP2. Any help would be greatly
> appreciated!
>
> FYIGMO


.



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