Re: PLEASE HELP ME!!!!
- From: "Duhone17" <Duhone17@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Apr 2005 15:45:22 -0700
Thank You. I am going to go through your list of things to do here and then
I will let you know if it helps my issues. Thanx again for your help.
Duhone
"Mike Hall (MS-MVP)" wrote:
> Duhone
>
> You have the makings of what appears to be a virus.. I say this because all
> of your security features and help have been disabled..
>
> RE. RAM, it could do with increasing, but I do NOT believe that this is the
> root cause of your problem.. also, there are many users trundling along with
> 256mb quite happily..
>
> Regardless of what you have done so far, go through the procedure below..
>
>
> OK.. start by turning OFF the System Restore function.. click on the Start
> button.. right click on 'My Computer', then select Properties.. now select
> the 'System Restore' tab..
>
> Check the box "Turn off System Restore" or "Turn off System Restore on all
> drives".. now click on 'Apply'.. you will be asked if it is ok to lose all
> restore points.. answer YES to this.. now click on 'OK'
>
> Run a 'one shot' virus remover.. I have found that McAfee Stinger works for
> people.. download and run it..
>
> http://vil.nai.com/vil/stinger/
>
> Another alternative is ..
>
> http://housecall.trendmicro.com/housecall/start_corp.asp
>
> You will also need to download Spyware removal software.. Spybot and Adaware
> are available at these websites.. both are free.. download and run them..
> don't forget to check for updates after you have started them..
>
> http://www.safer-networking.org/en/index.html
>
> http://www.lavasoftusa.com/software/adaware/
>
> .... and this link is for the latest Microsoft helping..
>
> http://www.microsoft.com/athome/security/spyware/software/default.mspx
>
> Spybot has the ability to immunize a system, but there is better for this
> function, so download and run Spyware Blaster too.. again, check for
> updates..
>
> http://www.javacoolsoftware.com/
>
> Time to turn ON System Restore.. this is obviously like turning it OFF, so
> just reverse the procedure..
>
> If you have had your Internet browser hijacked, that is to say, you get
> redirected through a search engine NOT of your choosing, you will need
> different tools..
> HijackThis is a popular and effective tool.. download it from here..
>
> http://www.spychecker.com/download/download_hijackthis.html
>
> CWShredder will eliminate CoolWebSearch and variants.. there is a free
> download here..
>
> CWShredder.. http://www.intermute.com/spysubtract/cwshredder_download.html
>
> About:blank.. http://www.securiteam.com/securityreviews/5RP0L0UD5U.html
>
> http://www.pchell.com/support/aboutblank.shtml
>
> For other tools in the fight against spyware, visit this website and
> bookmark it..
>
> http://www.pchell.com
>
> You must also run a firewall and anti-virus program.. here are some links
> for you..
>
> http://www.mcafee.com
> http://www.symantec.com
> http://www.zonealarm.com
> http://www.kerio.com
> http://www.gate.com
> http://www.avast.com
> http://www.grisoft.com
>
> Please return to this thread and provide feedback.. it is the only way that
> helpers here can determine how effective the advice given has been..
>
> Good luck..
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "Duhone17" <Duhone17@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:998816F9-0314-4C5A-855B-0793D90CCF49@xxxxxxxxxxxxxxxx
> > Hi, I'm having issues on my computer. I am running Windows XP SP2. I am
> > unable to open any kind of help files, when I try to I get the...(whatever
> > help file I am opening) encountered a problem and needed to close. Also,
> > I
> > am unable to open McAfee Virus Scan. It just does nothing. No errors or
> > anything. Also when I am running AOL I get a message stating that there
> > is
> > not enough memory or hard disk space to perform the suggested action. I
> > have
> > an 80 gig hard drive that is new and it has 65 gigs of free space. And I
> > have 256mb of memory. For the last 2 days I get an error when I start my
> > computer says Generic Host Process for Win32 Services encountered a
> > problem
> > and needed to close.
> >
> > Steps I have taken to resolve these issues:
> >
> > I have ran 2 different spyware programs to clean system of spyware. I am
> > unable to scan for Virus with McAfee, but I have scanned with Panda
> > Software's ActiveScan and it didn't find any viruses. I have delete
> > McAfee
> > Virus Scan and McAfee Security Center.
> >
> > Does anyone have any suggests as to what my problem is or what I can do to
> > resolve these issues?
> >
> > PLEASE HELP ME!!!
> >
> > --
> > Duhone17
>
>
>
.
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- From: Duhone17
- Re: PLEASE HELP ME!!!!
- From: Mike Hall \(MS-MVP\)
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