RE: DVD multi drive malfunctioning.

Dila up is only used for internet connection. I'm CHEAP!

Dr. Watson? I'll do a google search for that one.

"Computer_Doc_1®" wrote:

> Hi Sam,
> Do you use dial up to access a network, such as at work? That is very
> antiquated technology. You should be running directly to the network via
> ethernet if you can.
> Seems to me that you have a software issue or the drive itself is bad. My
> son has a new HP that did the same thing. Run Dr. Watson if you can and let
> it work. Will tell what is wrong so you can fix it. Dump dialup! Its slow
> annoying and useless. You can get DSL for a little more than the high priced
> dialup.
> good luck
>
> "Sam Harris - Greenville, NC" wrote:
>
> > I have a Gateway 901 Media Center Computer.
> >
> > Here’s the issue: Sometimes the DVD Multi drive will not spin-up a DVD disk.
> > It just blinks and clicks. Sometimes during this “Locked” period it will read
> > Audio CD’s, and CD-ROMS. When I launch any of the 3 DVD applications and look
> > at the disk drive they all report there is no disk or that it can not be
> > read. Same results trying to access the disk using Explorer. The drive just
> > will not “Spin-up” Eventually all disk reading ability is lost.
> >
> > Here’s what I’ve tried:
> >
> > 1. Through drive properties made sure autoplay was set to launch my DVD
> > application when DVD content was loaded in the drive. Results - No Change.
> > 2. Opened Hardware Device Manager and removed the drive and then restarted
> > the computer. It found the “new hardware” and installed the software. Results
> > - No Change.
> > 3. Decided to try loading another 3rd party DVD encoder (NVIDIA) Results -
> > No Change.
> > 4. Gave up and decided to contact Gateway Tech Support Chat. This is where
> > it gets interesting. I always manually connect my Dial-up through network
> > connections before launching IE. Once the connection was made I click IE and
> > nothing. Just an hour glass that disappeared after a few seconds. Clicked
> > again. Same thing. While waiting installed an Audio CD to see if it would
> > play. It did spin but no application launched to play it. After a few mins.
> > ejected the CD and there was a funny pause after the spin-down. Suddenly
> > everything came back. IE launched for each click (2 windows) and the Drive
> > will now play all media types.
> >
> > This is the second time this has happened. Once when I first got the
> > computer and decided to connect to chat with Tech Support. Same exact thing
> > Click on IE. no IE. Installed a disk and no reading. Ejected the disk and
> > funny pause and everything “unlocks”
> >
> > Any of you and a clue about how I can keep this from happening
> >
> > System info:
> >
> > Gateway 910 HSN Media Center 2004 with Windows XP and Service pack 2
> >
> > 901 Motherboard with Integrated Audio R0
> >
> > Motherboard chip set Intel 865G Chipset, consisting of: Intel 82865G GMCH /
> > Intel 82801EB ICH5 / 4-Mb FWH
> >
> > DVD Drive HLDS (Hitachi-LG Data Storage) GSA-4040B
> >
> > Thanks for your time.
.

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