Re: ***Unwanted visitors

As far as I know, Spybot doesn't automatically block anything, it's a
scanning application but you might want to check its options to be sure. I
don't know anything about Xoftspy but I'd check it out as well. Also, if
you have your own firewall, check to see if the XP Firewall is also enabled.
If yes, turn it off as you don't need two and it's possible it might be
blocking the download. You should be able to find the firewall in Control
Panel.

--

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


"bill" <bill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0689814C-185D-41BB-B769-A0D0196493A0@xxxxxxxxxxxxxxxx
> I have another issue now regarding lavasoft "update". I click the
> "update"
> and I get the messsage "Error Retrieving Update". I have unblocked pop-ups
> and disabled the anti-virus software and still will not load updates. I
> have
> Xoftspy and Spybot installed. Are these the likely programs blocking my
> trying to download "Update"? I don't have anything else that I know of
> except maybe Windows antispyware stuff.
> Bill
> --
> b.l.
>
>
> "bill" wrote:
>
>> My antivirus software was blocking the adaware download as you suspected.
>> Thank you very much.
>> Bill
>> --
>> b.l.
>>
>>
>> "Michael Solomon (MS-MVP)" wrote:
>>
>> > Do you have any other security software on your system, firewall,
>> > antivirus,
>> > ad blocker, any such app could be blocking the download? If you have a
>> > firewall, check the logs and see if you can find a block that
>> > corresponds to
>> > when you have attempted this download, that should point to the item
>> > the app
>> > is blocking that might be the source of the issue. Then, you would use
>> > that
>> > information to set its option not to block that item even if it is only
>> > temporary.
>> >
>> > --
>> >
>> > Michael Solomon MS-MVP
>> > Windows Shell/User
>> > https://mvp.support.microsoft.com/communities/mvp.aspx
>> > Backup is a PC User's Best Friend
>> > DTS-L.Org: http://www.dts-l.org/
>> >
>> >
>> > "bill" <bill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> > news:4A78BA2B-0535-40F5-A207-1024BC7F0045@xxxxxxxxxxxxxxxx
>> > >I also tried www.lavasoftusa.com with the same outcome. There is a
>> > >block
>> > > somewhere.
>> > > Thanks everyone.
>> > > Bill
>> > >
>> > > "Michael Solomon (MS-MVP)" wrote:
>> > >
>> > >> Try www.lavasoftusa.com.
>> > >>
>> > >> --
>> > >>
>> > >> Michael Solomon MS-MVP
>> > >> Windows Shell/User
>> > >> https://mvp.support.microsoft.com/communities/mvp.aspx
>> > >> Backup is a PC User's Best Friend
>> > >> DTS-L.Org: http://www.dts-l.org/
>> > >>
>> > >>
>> > >> "bill" <bill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> > >> news:5CB06FB6-580E-42EC-B428-C6A4D9F86807@xxxxxxxxxxxxxxxx
>> > >> > Thank you for the link to adaware site namely, lavasoft.de. I have
>> > >> > tried
>> > >> > several times to download this software but when I click on the
>> > >> > download
>> > >> > icon
>> > >> > the download starts. It says "downloading" and the moving arrow
>> > >> > is
>> > >> > visible.
>> > >> > I have also tried "If download doesn't start click 'here' ". I
>> > >> > also
>> > >> > sut
>> > >> > off
>> > >> > "Pop-up Blocker". BUT after half an hour it is still showing
>> > >> > "downloading".
>> > >> > My Ram is 3 plus GH speed. Downloading should only take minutes,
>> > >> > don't
>> > >> > you
>> > >> > think?
>> > >> > Any help. Thanks
>> > >> > Bill
>> > >> >
>> > >> > "bumtracks" wrote:
>> > >> >
>> > >> >> assisted with that one two or three days ago
>> > >> >> first,,, if you don't have it download/install/update ad-aware,
>> > >> >> there's
>> > >> >> a
>> > >> >> free user version www.lavasoft.de
>> > >> >> update your virus program then boot into safe mode, run adaware
>> > >> >> followed
>> > >> >> by
>> > >> >> your virus program
>> > >> >> then when you're sure its gone, make a restore point and run
>> > >> >> cleanmgr
>> > >> >> to
>> > >> >> include cleaning old restore points.
>> > >> >>
>> > >> >> "Torontoian" <Torontoian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> > >> >> message
>> > >> >> news:0C334F73-095F-473E-960E-AFBD6AE442F1@xxxxxxxxxxxxxxxx
>> > >> >> >I have a new unwanted visitor,who looks like he intends to
>> > >> >> >stay......Please
>> > >> >> > help..This one is called "click me" and it's not in the add
>> > >> >> > remove
>> > >> >> > program
>> > >> >> > list.It's got it's own uninstall button.I can
>> > >> >> > uninstall,delete,and
>> > >> >> > whatever
>> > >> >> > but no matter what! Every time I re- boot it comes back!! Again
>> > >> >> > and
>> > >> >> > Again..Any ideas..Thanks
>> > >> >>
>> > >> >>
>> > >> >>
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >


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