Re: Svchost.exe Application error
- From: "Kelly" <kelly@xxxxxxxx>
- Date: Mon, 25 Apr 2005 01:08:36 -0500
Thank you!
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Rock" <rock@xxxxxxxxxxxxxxx> wrote in message
news:ORUA6uUSFHA.3052@xxxxxxxxxxxxxxxxxxxxxxx
> Elaine wrote:
>
>> When I first turn on my computer the following message appears:
>> "Svchost.exe Application Error. Instruction at oX77308F01 referenced
>> memory at 0X3003054. Memory could not be written. Ok to terminate or
>> cancel to debug."
>>
>> I always cancel and re-start my computer as I do not understand all this.
>> Can anyone tell me what is wrong please? (I only have a very basic
>> understanding of computers ... I can turn them on and off but that is
>> it!)
>>
>> I have a 15 month old Dell 4600c with Windows XP Home Edition with all
>> latest updates and drivers. Software includes MS Office, AVG anti-virus,
>> MS anti-spyware.
>
> Elaine, if you boot into safe mode does this happen? To get into safe
> mode turn on or if logged in, restart the computer. Just as the first
> BIOS screen disappears start tapping the F8 key until you get a menu that
> has several options, one of them is safe mode. Choose this. If the
> computer boots into safe mode w/o any problems then it means something is
> loading on a normal boot up that is causing the problem.
>
> The first thing to do is a thorough scan for malware. I know you have AVG
> and MS anti-spyware but that's not enough. No one or two programs catches
> it all. Also have you been running regular scans in safe mode? All scans
> for malware should be done in safe mode. Below I list some programs to
> run to check for malware.
>
> After doing a malware check if the problem still happens, the next thing
> is to eliminate programs from starting up to see which one is causing the
> error. It's called clean boot troubleshooting. Here are some links on
> how to do that:
>
> How to Troubleshoot By Using the Msconfig Utility in Windows XP
> http://support.microsoft.com/?id=310560
>
> How to perform advanced clean-boot troubleshooting in Windows XP
> http://support.microsoft.com/?id=316434
>
> After you have done these things post back with the results.
>
> For viruses, start with Trend Micro?s Sysclean and McAfee?s Stinger.
> Download them and the Sysclean signature file. Turn off system restore,
> boot into safe mode and run them. Boot back into normal mode and run a
> full AV scan with your normal AV program. Then turn system restore back
> on.
>
> Trend Micro Sysclean
> http://www.trendmicro.com/download/dcs.asp
>
> Trend Micro Signature File
> http://www.trendmicro.com/download/pattern.asp
>
> McAfee AVert Stinger Virus Removal Tool
> http://vil.nai.com/vil/stinger/
>
> Run these programs to check for spyware/malware. After installing update
> them, then boot into safe mode and run them. You should update and run
> them weekly.
>
> Cwshredder
> http://www.intermute.com/spysubtract/cwshredder_download.html
>
> Ad-aware SE
> http://www.lavasoftusa.com
>
> Spybot Search and Destroy
> http://www.safer-networking.org
> Bazooka Adware and Spyware Scanner
> http://download.com.com/3000-2144-10247783.html
>
> Pest Patrol Free Pest Scanner
> http://store.ca.com/dr/v2/ec_main.entry25?page=FindOutWhosWatchingYou&client=ComputerAssociates&sid=35715
>
> --
> Rock
> MS MVP Windows - Shell/User
>
.
- References:
- Svchost.exe Application error
- From: Elaine
- Re: Svchost.exe Application error
- From: Rock
- Svchost.exe Application error
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