Re: Keyboard is not responsive

Kerry,

Yes, I sure did, they are no help. I have to admit, their service is
horrible, nothing like it used to be. I couldn't understand anyone on the
phone, and they couldn't understand me. I kept asking for a technician, but
no one could understand what I was asking for. This was after being on
hold for 2 hours. So I tried again and got disconnected after an hour and 11
minutes. Nonetheless, on the 3rd time, the person said, you should reload
all of windows and you will more than likely lose all your data.

I did find a link to PEBuilder which should allow me to boot a pre-image of
windows and use registry editor. I guess I'll see if this works.

I have a feeling that the entry in the registry is hosed up and this is what
has caused the problem. The link you supplied stated that if that line in
the registry isn't populated with userinit.exe and terminated with a comma
that you will never be able to login to the system.

Thanks,

Pat

"Kerry Brown" wrote:

> "PR1689" <PR1689@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:AF50A15F-DC2E-402B-B0E3-F1F03F21516A@xxxxxxxxxxxxxxxx
> > Kerry,
> >
> > Well I tried the procedure and it is still the same. I wonder if the
> > value
> > in the registery has been removed or if it is just set to userinit=
> > with no program name therefore not being able to logon.
> >
> > Any help on that area? Does anyone know how to be able to use regedit
> > without logging onto the computer?
> >
> > Thanks,
> >
> > Pat
> >
> >
>
> Sorry, I'm out of ideas. Did you check with Dell support?
>
> Kerry
>
> > "Kerry Brown" wrote:
> >
> >> "PR1689" <PR1689@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:EA996E70-7328-44F2-A004-7D25F5AAA5CE@xxxxxxxxxxxxxxxx
> >> >I have a Dell Inspiron laptop with Windows XP Professional SP2 loaded.
> >> >About
> >> > 3 weeks ago, the keyboard became unresponsive. The laptop boots up
> >> > fine,
> >> > but
> >> > when presented with the Ctrl+Alt+Delete to Login screen, none of the
> >> > keys
> >> > work on the keyboard, not even the numlock or caps lock. They keyboard
> >> > does
> >> > work in the Bios setup and when I hit F8 to try and boot into safe
> >> > mode.
> >> > I
> >> > do not know what steps to take because I can't get logged in to see
> >> > what
> >> > services are running, or if something got installed (spyware, virus,
> >> > etc).
> >> > I
> >> > do run Norton Antivirus Corporate Edition as well as Pest Patrol and
> >> > Spybot.
> >> >
> >> > Any suggestions would be greatly appreciated. I am currently in the
> >> > recovery console and the keyboard works fine. I don't know if I need
> >> > to
> >> > replace the keyboard driver or something.
> >>
> >> I found this from a Google search:
> >>
> >> Can't logon after getting rid of spy-ware.
> >> There is some spyware out there that will make it so you can't logon to
> >> your
> >> Windows XP system after you get rid of that spyware. If that happens, try
> >> this.
> >> Boot from your XP CD. When prompted, enter R for the Recovery Console.
> >> Enter the Admin password to get to the command prompt.
> >> At the command prompt:
> >> cd \windows\system32
> >> copy userinit.exe wsaupdater.exe
> >> exit (reboot the PC)
> >>
> >> You should now be able able to logon.
> >> Run regedit
> >> Go to \HKLM\Software\Microsoft\Windows NT\Current Version\Winlogon
> >> Change the userinit key to read c:\windows\system32\userinit.exe
> >>
> >> It was found at this page:
> >>
> >> http://www.sbisolutions.com.au/hints.html
> >>
> >> Hope that helps,
> >>
> >> Kerry
> >>
> >>
> >>
>
>
>
.

Relevant Pages

  • RE: Logon Problem involving the Registry
    ... >Windows 2000 Security Homepage: ... Logon Problem involving the Registry ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Cleaning and maintaining the registry
    ... > Kerry Brown wrote: ... Windows 2000 and XP store the registry in several files. ... but with so many programmers thinking their way ...
    (microsoft.public.windowsxp.general)
  • Re: logon forces logoff
    ... It adds wsaupdater.exe to the logon ... but doesn't correct the registry damage. ... need to load the registry hive from another installation and change it. ... Install and Use the Recovery Console in Windows XP ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Keep coming off session once you logon
    ... system partition was changed from C: to D: and no C: any longer. ... the user logon goes half way and comes out to logon screen even I logon ... make sure you disconnect the machine from the registry. ... Bart's Preinstalled Environment bootable live windows CD/DVD ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Need registry setting to show file extensions
    ... the drawback is you have to logoff / logon to see the ... Windows Explorer (including any little browsing Open/Save As.. ... Changing the registry value directly however, ...
    (microsoft.public.windowsxp.general)
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