Re: Keyboard is not responsive

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

"PR1689" <PR1689@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EA996E70-7328-44F2-A004-7D25F5AAA5CE@xxxxxxxxxxxxxxxx
>I have a Dell Inspiron laptop with Windows XP Professional SP2 loaded.
>About
> 3 weeks ago, the keyboard became unresponsive. The laptop boots up fine,
> but
> when presented with the Ctrl+Alt+Delete to Login screen, none of the keys
> work on the keyboard, not even the numlock or caps lock. They keyboard
> does
> work in the Bios setup and when I hit F8 to try and boot into safe mode.
> I
> do not know what steps to take because I can't get logged in to see what
> services are running, or if something got installed (spyware, virus, etc).
> I
> do run Norton Antivirus Corporate Edition as well as Pest Patrol and
> Spybot.
>
> Any suggestions would be greatly appreciated. I am currently in the
> recovery console and the keyboard works fine. I don't know if I need to
> replace the keyboard driver or something.

I found this from a Google search:

Can't logon after getting rid of spy-ware.
There is some spyware out there that will make it so you can't logon to your
Windows XP system after you get rid of that spyware. If that happens, try
this.
Boot from your XP CD. When prompted, enter R for the Recovery Console.
Enter the Admin password to get to the command prompt.
At the command prompt:
cd \windows\system32
copy userinit.exe wsaupdater.exe
exit (reboot the PC)

You should now be able able to logon.
Run regedit
Go to \HKLM\Software\Microsoft\Windows NT\Current Version\Winlogon
Change the userinit key to read c:\windows\system32\userinit.exe

It was found at this page:

http://www.sbisolutions.com.au/hints.html

Hope that helps,

Kerry


.

Relevant Pages

  • Help Cannot install windows. Keyboard freezes
    ... Windows will not install, keyboard locks! ... Change the boot priorty to 1.44" FDD, After the system boots and comes to ... FAT32 try to install the OS. ...
    (microsoft.public.windowsxp.general)
  • Re: PC Dead, XP HD to new box - BUT USB Keyboard??
    ... not complete boot up, It gets to recognizing there is new hardware ... The Old XP PC had PS/2 Keyboard & PS/2 mouse. ... I would suspect that is at least the 'new hardware' found. ... a way to use the new PC's Windows 7 64bit home system to ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Corrupted keyboard/mouse files- How to transfer data?
    ... > have corrupted files for both my keyboard and mouse. ... Windows boots up fine and I can see my desktop (as well as ... One solution I've used in the past was to boot from a Knoppix CD. ... If you have a real Windows XP install disk, ...
    (microsoft.public.windowsxp.general)
  • Re: Bootcamp OS selection
    ... a USB keyboard switch). ... Would anyone know if I should be able to select which OS I boot into ... on the Mini with that or would it require the Apple keyboard? ... including the Windows boot volume. ...
    (uk.comp.sys.mac)
  • Re: XP freezes but mouse remains active
    ... be at boot up. ... The keyboard has no effect, ... One boot Windows froze at the black WindowsXP startup screen. ... the needed anti-virus (Avast!) in startup. ...
    (microsoft.public.windowsxp.general)