Re: Computer restarting
- From: "Kelly" <kelly@xxxxxxxx>
- Date: Tue, 19 Apr 2005 01:01:26 -0500
Hi Neal,
Any sequence to this happening, now that time isn't a factor? Perhaps after
a combo of running certain software, etc?
As per your mention of Spybot, that alone is not enough. This combo works
great:
Run Ad-Aware SE, Spybot, CWShredder and HijackThis:
http://www.majorgeeks.com/downloads31.html
Note: Update the first two programs, once installed, before running.
As per the rest:
By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:
Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.
You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.
To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.
To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
And also:
Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.
Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.
How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205
Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.
Report Error's to Microsoft automatically
Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.
--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Neal" <news@xxxxxxxx> wrote in message
news:%23oVCwVFRFHA.3560@xxxxxxxxxxxxxxxxxxxxxxx
>I have an HP Pavilion that came with XP home but I have installed XP pro on
>it. It has been running fine for about 9 months. Recently now, my
>computer will sometimes either shut down or reboot. I have seen it go
>through the shutdown process as if I had asked it to shut down. This can
>happen after being up for 18 hours or just a few hours. I have installed
>all of the patches to the OS. I am up todate on my anti-virus tables and
>it finds no viruses. I have also run spybot and it is clean. At first I
>thought it was a hardware problem, but now I am not so sure. Any ideas?
>
.
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- From: Neal
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