Re: Pre Installed XP Home on HP Computer

Compaq, well HP, apparently will sell their recovery system on DVD for a few
bucks. I am waiting to hear back as to what a few bucks actually is. I have
always built my own PC's, this time around for the 500 bucks (which included
a 17 inch flat screen monitor) I spent, I couldnt build something comparable.
I knew the operating system would be installed, but I guess I expected either
a copy of the operating system or at least the recovery disks to be included.
You find out what you have once you open the box. Live and learn.

"Ken Blake" wrote:

> In news:853195D3-29F5-4D94-BF4C-CCF3538CD24E@xxxxxxxxxxxxx,
> AllDave <AllDave@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
>
> > I just purchased a Compaq PC from Wal Mart for my son. It came
> > with
> > Windows XP Home, SP-2 pre installed and no Windows CD. It does
> > have a
> > crash recovery routine that eats up 7GB of my already small
> > hard
> > drive and as it doesnt have a DVD burner, would require alot of
> > time
> > and CD's to burn off.
> >
> > Someone, and I cant remember who, told me that I can contact
> > Microsoft and as long as I can provide proof of purchase,
> > Microsoft
> > would provide me with a Windows CD.
> >
> > Does anyone know if this is true and if it is, direct me to the
> > right
> > place on Microsofts web site so that I can put those wheels in
> > motion?
>
>
> Sorry, but it's completely false. Microsoft provides no support
> for OEM versions (which is what you have) and won't provide you
> with a CD or anything else. If you had a retail version and lost
> it, Microsoft would relace it for a nominal charge, but they
> won't do that for an OEM version, let alone give you one you
> never had.
>
> Your only recourse is with Compaq; I doubt very much if they will
> *give* you a CD, and I don't know whether they even have them
> available to sell.
>
> Personally I would never choose to buy a computer from a company
> like Compaq, which doesn't provide at least an OEM CD of Windows
> with it.
>
> --
> Ken Blake - Microsoft MVP Windows: Shell/User
> Please reply to the newsgroup
>
>
>
.

Relevant Pages

  • Re: Pre Installed XP Home on HP Computer
    ... > operating system or at least the recovery disks to be included. ... Ken Blake - Microsoft MVP Windows: ... >>> I just purchased a Compaq PC from Wal Mart for my son. ... >> won't do that for an OEM version, let alone give you one you ...
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