Re: 2 Times is a "charm"...HELP! :)



Hi,

As per Dell Help and Support:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support. If you are needing to remove
the link under Run and modify Online Support via IE as well, post back.

On a side note: Would be very intested to know the relation between that
and your themes. That said, if it should be one of the 3D nature, you are
really needing to check with Dell. Though, MS has 3D MS-KB posts that do
relate to Hibernate and Sleep mode, I can't say that this has to do with
your shutdown issues.

Added info and checkpoints to consider:

Disable everything that reads 'Wake up' in the BIOS settings. Also, I have
seen this behavior if you have a CD/DVD in the drive during a shutdown.

Power the Computer Off or Reboot After Shutdown

This edit controls whether Windows should automatically power down or reboot
your computer once it has finished the shutdown process.

Power Off or Reboot After Shutdown (Line 76)
http://www.kellys-korner-xp.com/xp_tweaks.htm

User Profile Hive Cleanup Service (Line 36) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

This edit automatically ends tasks and timeouts that prevent programs from
shutting down and clears the Paging File on Exit.

Auto End Tasks to Enable a Proper Shutdown (Line 76)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Shutdown.Exe - Andrej Budja (Line 52)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Good luck!


--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


"DarkDTSes" <DarkDTSes@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:48AFF278-A468-42EF-9AE0-812D41F28C7B@xxxxxxxxxxxxxxxx
> Hey guys!
>
> Just got a new Dell PC a week ago. Everything has been great. With the odd
> annoyances I couldn't get around myself. I disabled, Dell Support, a
> bothersome "help" program that ended up changing the theme I had chosen.
> Blinked non-stop for eons. Failed to fix what was a bogus problem. Any
> how,
> onto my question...
>
> Just yesterday, Wednesday EST, XP Home (the OS I'm using) required that I
> shut down the PC a 2nd time to shut it down 4x. Only once yesterday did it
> allow me to go through the shut down process one time. Then, it did it
> once
> again today. One time it shut down almost immediately (2-3 sec wait).
> What's
> up? Is there a fix?
>
> I have run my McAfee Anti-Virus and Spyware programs. Nothing was found.
> I'm
> guessing in the process of updating programs some file got corrupted
> perhaps?
>
> Any how, I'd appreciate any help...besides this minor irritation this PC
> has
> been running fine.


.



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