Re: external harddisk not recognized

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>> "ike" wrote:
>>
>> | i have a maxtor hard drive that will not get recognized by xp pro.
>> |
>> | i used to have it internally in an xp home machine, and i have files on
>> it i
>> | want to back up.
>> |
>> | however, i cannot back it up if the computer doesnt recognize the
>> drive!
>> | ive tried formatting the drive to both Slave and Cable select, but
>> neither
>> | option works.
>> |
>> | any suggestions?


> "Carey Frisch [MVP]" wrote:
>>> Is your external drive enclosure power supply connected?
>> Carey Frisch
>> Microsoft MVP
>> Windows XP - Shell/User
>> Microsoft Newsgroups


"ike" <ike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2B5EF164-6B98-47B0-AEDC-ACBDA89317EE@xxxxxxxxxxxxxxxx
> Yes, both the power supply and ribbon are connected and working properly
> (i
> already used the enclosure once today to back up a different drive)


ike:
1. Since you've used the EHD on another machine without a problem, we can
assume both the drive & the USB enclosure are not defective, right? That's a
correct assumption, yes?

2. Or now that I re:read your last comment, maybe I've got it wrong, i.e.,
you used the USB enclosure *but* with a different hard drive enclosed. Is
that right?

3. If that's so, are you certain your Maxtor drive is not defective? Have
you reinstalled it as an internal drive on your machine to see if it's
working properly?

4. Assuming the drive & the enclosure are without problems -- have you
connected the device directly (not through a USB hub) to different USB ports
on your computer, but the results are the same?

5. Have you checked Disk Management to determine if the EHD has been
assigned a drive letter?
Anna


.

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