Re: Major problem
- From: Ron Martell <ron.martell@xxxxxxxxx>
- Date: Thu, 07 Apr 2005 19:24:26 GMT
"Monique" <Monique@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>Here is the history behind this problem:
>
>Yesterday I installed Winamp v. 5.08e. After I did this, I got an error
>message that said that no music files could be played.So I uninstalled
>Winamp, and had the sameproblem in media player. Then I tried system restore.
>Now what was a minor problem has blossomed into.. .
>
>Whenever I turn onmy computer, it gets to what should be the desktop and is
>only a black screen with a cursor on it that I can move around. When I start
>in safe mode, I get the same thing, only with "safe mode" in all four corners
>of this black screen. Please, PLEASE help me.
When you boot into Safe Mode do you get a popup asking you if you want
to run System Restore rather than booting into Safe Mode? If you do
get this then choose the System Restore option rather than Safe Mode
and try restoring to the most recent restore point that is prior to
the onset of the problems.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
.
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